[cisco-voip] Cisco 7942 not showing missed calls on 6.1.4.2000-2

[Erick Bergquist]

Also have replaced the phone and replacement phone not displaying the
missed calls. Updated firmware to current version also.

Any other ideas on this?

Thanks

On Fri, Dec 4, 2009 at 11:40 AM, Erick Bergquist <erickbee at gmail.com> wrote:
> Anyone seen where a few 7942 phones on CUCM 6.1.4.2000-2 don't report
> missed calls on the phone when they get calls they don't answer? This
> is working on a majority of the phones except 2-3. Firmware is 8.4.2
> on all the phones.
>
> On the problem phones, it is not a shared line and the Logged Missed
> Calls option is enabled. Extension Mobility is disabled on the phone.
> Have reset the phone, unchecked the Logged Missed Calls option, reset,
> checked it again, reset and nothing seems to be doing the trick.  The
> logs on the phone web page (status messages, debug display, etc) all
> look ok and no errors there.
>
> Thanks,
> Erick
>