[cisco-voip] Cisco 7942 not showing missed calls on 6.1.4.2000-2

[Adam Blomfield]

I hate to ask the obvious, but you don't have it disabled do you? In the CM
Administration web site on the directory number configuration page of in the
"Line X on Device SEPXXXXXXXXXXXX" section there is a checkbox option that
says "Log Missed Calls".

-Adam

On Tue, Dec 15, 2009 at 11:29 AM, Erick Bergquist <erickbee at gmail.com>wrote:

> Also have replaced the phone and replacement phone not displaying the
> missed calls. Updated firmware to current version also.
>
> Any other ideas on this?
>
> Thanks
>
> On Fri, Dec 4, 2009 at 11:40 AM, Erick Bergquist <erickbee at gmail.com>
> wrote:
> > Anyone seen where a few 7942 phones on CUCM 6.1.4.2000-2 don't report
> > missed calls on the phone when they get calls they don't answer? This
> > is working on a majority of the phones except 2-3. Firmware is 8.4.2
> > on all the phones.
> >
> > On the problem phones, it is not a shared line and the Logged Missed
> > Calls option is enabled. Extension Mobility is disabled on the phone.
> > Have reset the phone, unchecked the Logged Missed Calls option, reset,
> > checked it again, reset and nothing seems to be doing the trick.  The
> > logs on the phone web page (status messages, debug display, etc) all
> > look ok and no errors there.
> >
> > Thanks,
> > Erick
> >
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