[cisco-voip] Cisco 7942 not showing missed calls on 6.1.4.2000-2

Erick Bergquist erickbee at gmail.com
Tue Dec 15 13:20:38 EST 2009


No, it's not. I even unchecked it , reset the phone, made sure phone
unregistered and registered and checked the option again and reset to
see if that would force it but no luck.

It is not a shared line either.

On Tue, Dec 15, 2009 at 11:56 AM, Adam Blomfield <adman at adman.net> wrote:
> I hate to ask the obvious, but you don't have it disabled do you? In the CM
> Administration web site on the directory number configuration page of in the
> "Line X on Device SEPXXXXXXXXXXXX" section there is a checkbox option that
> says "Log Missed Calls".
>
> -Adam
>
> On Tue, Dec 15, 2009 at 11:29 AM, Erick Bergquist <erickbee at gmail.com>
> wrote:
>>
>> Also have replaced the phone and replacement phone not displaying the
>> missed calls. Updated firmware to current version also.
>>
>> Any other ideas on this?
>>
>> Thanks
>>
>> On Fri, Dec 4, 2009 at 11:40 AM, Erick Bergquist <erickbee at gmail.com>
>> wrote:
>> > Anyone seen where a few 7942 phones on CUCM 6.1.4.2000-2 don't report
>> > missed calls on the phone when they get calls they don't answer? This
>> > is working on a majority of the phones except 2-3. Firmware is 8.4.2
>> > on all the phones.
>> >
>> > On the problem phones, it is not a shared line and the Logged Missed
>> > Calls option is enabled. Extension Mobility is disabled on the phone.
>> > Have reset the phone, unchecked the Logged Missed Calls option, reset,
>> > checked it again, reset and nothing seems to be doing the trick.  The
>> > logs on the phone web page (status messages, debug display, etc) all
>> > look ok and no errors there.
>> >
>> > Thanks,
>> > Erick
>> >
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>
>


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