[cisco-voip] Problem with a third-party SIP device dialing out

Fri Dec 11 14:05:34 EST 2009

Ok, here's the situation.  

I have a customer that put some third-party SIP phones on a 6.1.4 cluster.

They register fine, and can take calls without issue.

However when trying to dial out CUCM is rejecting them as unauthorized.

Has anyone seen this before?

Trace clip below:

12/07/2009 15:45:30.737 CCM|//SIP/SIPUdp/wait_UdpDataInd: Incoming SIP UDP
message size 1326 from 10.81.32.245:[5060]:

INVITE sip:3018585 at 206.200.97.10:5060;user=phone SIP/2.0

Via: SIP/2.0/UDP 10.81.32.245;branch=z9hG4bK5019ac198CBCFB1C

From: "Joe Dirt" <sip:2033131 at 206.200.97.10>;tag=CF9EF936-6B0CAC35

To: <sip:3018585 at 206.200.97.10;user=phone>

CSeq: 1 INVITE

Call-ID: 818ee408-3e18a11f-a6cc872a at 10.81.32.245

Contact: <sip:2033131 at 10.81.32.245>

Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY,
PRACK, UPDATE, REFER

Call-Info: <sip:206.200.97.10>;appearance-index=1

Accept-Language: en

Supported: 100rel,replaces

Allow-Events: talk,hold,conference

Max-Forwards: 70

Content-Type: application/sdp

Content-Length: 634

v=0

o=- 1167609900 1167609900 IN IP4 10.81.32.245

c=IN IP4 10.81.32.245

b=AS:448

t=0 0

a=sendrecv

m=audio 2242 RTP/AVP 115 102 9 0 8 18 101

a=rtpmap:115 G7221/32000

a=fmtp:115 bitrate=48000

a=rtpmap:102 G7221/16000

a=fmtp:102 bitrate=32000

a=rtpmap:9 G722/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:101 telephone-event/8000

m=video 2244 RTP/AVP 109 96 34

a=rtpmap:109 H264/90000

a=fmtp:109 profile-level-id=42800d

a=rtpmap:96 H263-1998/90000

a=fmtp:96 CIF=1;QCIF=1;SQCIF=1;K=1;N=1

a=rtpmap:34 H263/90000

a=fmtp:34 CIF=1;QCIF=1;SQCIF=1

|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.18080><IP::10
.81.32.245><DEV::><LVL::State Transition><MASK::20000>

12/07/2009 15:45:30.737
CCM|//SIP/SIPHandler(7,84,1)/ccbId=4294967295/scbId=0/ccsip_platform_init_cc
b: ccb mgmt added
0xbe4f2490|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.180
80><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::20000>

12/07/2009 15:45:30.737
CCM|//SIP/SIPHandler(7,84,1)/ccbId=0/scbId=0/sip_stop_timer:
type=SIP_TIMER_EXPIRES value=1800000
retries=0|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.1808
0><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::20000>

12/07/2009 15:45:30.737
CCM|//SIP/SIPHandler(7,84,1)/ccbId=0/scbId=0/sip_start_timer:
type=SIP_TIMER_EXPIRES value=1800000
retries=0|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.1808
0><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::20000>

12/07/2009 15:45:30.738 CCM|forwardSIPSignal:
dialog=0|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.18080
><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::0020>

12/07/2009 15:45:30.738 CCM|getPidFromSIPMessage Attempting via contact:
10.81.32.245:5060|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,18
5,1.18080><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::0020>

12/07/2009 15:45:30.738 CCM|SIPStationInit: DPid=[7.100.75.9022],
InstanceId=, ContactSocket=10.81.32.245:5060, connIdx=0 Routed signal by
contactSocket|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.
18080><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::0020>

12/07/2009 15:45:30.738 CCM|SIPStationInit: DPid=[7.100.75.9022],
InstanceId=, ContactSocket=10.81.32.245:5060, connIdx=0 Routed signal based
on SIP
message|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.18080>
<IP::10.81.32.245><DEV::><LVL::Detailed><MASK::0020>

12/07/2009 15:45:30.738 CCM|//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP
message to 10.81.32.245:[5060]:

SIP/2.0 100 Trying

Date: Mon, 07 Dec 2009 20:45:30 GMT

From: "Joe Dirt" <sip:2033131 at 206.200.97.10>;tag=CF9EF936-6B0CAC35

Allow-Events: presence

Content-Length: 0

To: <sip:3018585 at 206.200.97.10;user=phone>

Call-ID: 818ee408-3e18a11f-a6cc872a at 10.81.32.245

Via: SIP/2.0/UDP 10.81.32.245;branch=z9hG4bK5019ac198CBCFB1C

CSeq: 1 INVITE

|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.18080><IP::10
.81.32.245><DEV::><LVL::State Transition><MASK::20000>

12/07/2009 15:45:30.738 CCM|EnvProcessUdpPort -
EnvProcessUdpHandler::fireSignal() varId =
0|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.18080><IP::1
0.81.32.245><DEV::><LVL::Arbitrary><MASK::0800>

12/07/2009 15:45:30.738 CCM|EnvProcessUdpPort -
EnvProcessUdpHandler::send(buff, 346,
10.81.32.245:5060)|<CLID::StandAloneCluster><NID::206.200.97.10><LVL::Arbitr
ary><MASK::0800>

12/07/2009 15:45:30.738
CCM|//SIP/SIPHandler(7,84,1)/ccbId=0/scbId=0/sip_stop_timer:
type=SIP_TIMER_EXPIRES value=1800000
retries=0|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.1808
0><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::20000>

12/07/2009 15:45:30.738
CCM|//SIP/SIPHandler(7,84,1)/ccbId=0/scbId=0/sip_stop_timer:
type=SIP_TIMER_CONNECT value=500
retries=6|<CLID::StandAloneCluster><NID::206.200.97.10><CT::7,100,185,1.1808
0><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::20000>

12/07/2009 15:45:30.738 CCM|//SIP/SIPUdp/wait_SdlSPISignal: Outgoing SIP UDP
message to 10.81.32.245:[5060]:

SIP/2.0 401 Unauthorized

Date: Mon, 07 Dec 2009 20:45:30 GMT

From: "Joe Dirt" <sip:2033131 at 206.200.97.10>;tag=CF9EF936-6B0CAC35

Allow-Events: presence

WWW-Authenticate: Digest realm="ccmsipline",
nonce="T8CtCJ7uvDZ/N4bWnxD180/JsN71pLBr", algorithm=MD5

Content-Length: 0

To: <sip:3018585 at 206.200.97.10;user=phone>;tag=1834387348

Call-ID: 818ee408-3e18a11f-a6cc872a at 10.81.32.245

Via: SIP/2.0/UDP 10.81.32.245;branch=z9hG4bK5019ac198CBCFB1C

CSeq: 1 INVITE

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