[cisco-voip] Problem with a third-party SIP device dialing out

Fri Dec 11 16:40:43 EST 2009

CUCM expects an authorization header from 3rd party SIP phones. Hope  
this page helps:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmcfg/b09sip3p.html#wp1008225

Kevin
On Dec 11, 2009, at 2:05 PM, Philip Walenta wrote:

> Ok, here’s the situation.
>
> I have a customer that put some third-party SIP phones on a 6.1.4  
> cluster.
>
> They register fine, and can take calls without issue.
>
> However when trying to dial out CUCM is rejecting them as  
> unauthorized.
>
> Has anyone seen this before?
>
> Trace clip below:
>
> 12/07/2009 15:45:30.737 CCM|//SIP/SIPUdp/wait_UdpDataInd: Incoming  
> SIP UDP message size 1326 from 10.81.32.245:[5060]:
> INVITE sip:3018585 at 206.200.97.10:5060;user=phone SIP/2.0
> Via: SIP/2.0/UDP 10.81.32.245;branch=z9hG4bK5019ac198CBCFB1C
> From: "Joe Dirt" <sip:2033131 at 206.200.97.10>;tag=CF9EF936-6B0CAC35
> To: <sip:3018585 at 206.200.97.10;user=phone>
> CSeq: 1 INVITE
> Call-ID: 818ee408-3e18a11f-a6cc872a at 10.81.32.245
> Contact: <sip:2033131 at 10.81.32.245>
> Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, INFO, MESSAGE, SUBSCRIBE,  
> NOTIFY, PRACK, UPDATE, REFER
> Call-Info: <sip:206.200.97.10>;appearance-index=1
> Accept-Language: en
> Supported: 100rel,replaces
> Allow-Events: talk,hold,conference
> Max-Forwards: 70
> Content-Type: application/sdp
> Content-Length: 634
>
> v=0
> o=- 1167609900 1167609900 IN IP4 10.81.32.245
> c=IN IP4 10.81.32.245
> b=AS:448
> t=0 0
> a=sendrecv
> m=audio 2242 RTP/AVP 115 102 9 0 8 18 101
> a=rtpmap:115 G7221/32000
> a=fmtp:115 bitrate=48000
> a=rtpmap:102 G7221/16000
> a=fmtp:102 bitrate=32000
> a=rtpmap:9 G722/8000
> a=rtpmap:0 PCMU/8000
> a=rtpmap:8 PCMA/8000
> a=rtpmap:18 G729/8000
> a=fmtp:18 annexb=no
> a=rtpmap:101 telephone-event/8000
> m=video 2244 RTP/AVP 109 96 34
> a=rtpmap:109 H264/90000
> a=fmtp:109 profile-level-id=42800d
> a=rtpmap:96 H263-1998/90000
> a=fmtp:96 CIF=1;QCIF=1;SQCIF=1;K=1;N=1
> a=rtpmap:34 H263/90000
> a=fmtp:34 CIF=1;QCIF=1;SQCIF=1
> |<CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::State  
> Transition><MASK::20000>
> 12/07/2009 15:45:30.737 CCM|//SIP/SIPHandler(7,84,1)/ 
> ccbId=4294967295/scbId=0/ccsip_platform_init_ccb: ccb mgmt added  
> 0xbe4f2490|<CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::Detailed><MASK:: 
> 20000>
> 12/07/2009 15:45:30.737 CCM|//SIP/SIPHandler(7,84,1)/ccbId=0/scbId=0/ 
> sip_stop_timer: type=SIP_TIMER_EXPIRES value=1800000 retries=0| 
> <CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::Detailed><MASK:: 
> 20000>
> 12/07/2009 15:45:30.737 CCM|//SIP/SIPHandler(7,84,1)/ccbId=0/scbId=0/ 
> sip_start_timer: type=SIP_TIMER_EXPIRES value=1800000 retries=0| 
> <CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::Detailed><MASK:: 
> 20000>
> 12/07/2009 15:45:30.738 CCM|forwardSIPSignal: dialog=0| 
> <CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::Detailed><MASK::0020>
> 12/07/2009 15:45:30.738 CCM|getPidFromSIPMessage Attempting via  
> contact: 10.81.32.245:5060|<CLID::StandAloneCluster><NID:: 
> 206.200.97.10><CT::7,100,185,1.18080><IP:: 
> 10.81.32.245><DEV::><LVL::Detailed><MASK::0020>
> 12/07/2009 15:45:30.738 CCM|SIPStationInit: DPid=[7.100.75.9022],  
> InstanceId=, ContactSocket=10.81.32.245:5060, connIdx=0 Routed  
> signal by contactSocket|<CLID::StandAloneCluster><NID:: 
> 206.200.97.10><CT::7,100,185,1.18080><IP:: 
> 10.81.32.245><DEV::><LVL::Detailed><MASK::0020>
> 12/07/2009 15:45:30.738 CCM|SIPStationInit: DPid=[7.100.75.9022],  
> InstanceId=, ContactSocket=10.81.32.245:5060, connIdx=0 Routed  
> signal based on SIP message|<CLID::StandAloneCluster><NID:: 
> 206.200.97.10><CT::7,100,185,1.18080><IP:: 
> 10.81.32.245><DEV::><LVL::Detailed><MASK::0020>
> 12/07/2009 15:45:30.738 CCM|//SIP/SIPUdp/wait_SdlSPISignal: Outgoing  
> SIP UDP message to 10.81.32.245:[5060]:
> SIP/2.0 100 Trying
> Date: Mon, 07 Dec 2009 20:45:30 GMT
> From: "Joe Dirt" <sip:2033131 at 206.200.97.10>;tag=CF9EF936-6B0CAC35
> Allow-Events: presence
> Content-Length: 0
> To: <sip:3018585 at 206.200.97.10;user=phone>
> Call-ID: 818ee408-3e18a11f-a6cc872a at 10.81.32.245
> Via: SIP/2.0/UDP 10.81.32.245;branch=z9hG4bK5019ac198CBCFB1C
> CSeq: 1 INVITE
>
> |<CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::State  
> Transition><MASK::20000>
> 12/07/2009 15:45:30.738 CCM|EnvProcessUdpPort -  
> EnvProcessUdpHandler::fireSignal() varId = 0| 
> <CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::Arbitrary><MASK:: 
> 0800>
> 12/07/2009 15:45:30.738 CCM|EnvProcessUdpPort -  
> EnvProcessUdpHandler::send(buff, 346, 10.81.32.245:5060)| 
> <CLID::StandAloneCluster><NID::206.200.97.10><LVL::Arbitrary><MASK:: 
> 0800>
> 12/07/2009 15:45:30.738 CCM|//SIP/SIPHandler(7,84,1)/ccbId=0/scbId=0/ 
> sip_stop_timer: type=SIP_TIMER_EXPIRES value=1800000 retries=0| 
> <CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::Detailed><MASK:: 
> 20000>
> 12/07/2009 15:45:30.738 CCM|//SIP/SIPHandler(7,84,1)/ccbId=0/scbId=0/ 
> sip_stop_timer: type=SIP_TIMER_CONNECT value=500 retries=6| 
> <CLID::StandAloneCluster><NID::206.200.97.10><CT:: 
> 7,100,185,1.18080><IP::10.81.32.245><DEV::><LVL::Detailed><MASK:: 
> 20000>
> 12/07/2009 15:45:30.738 CCM|//SIP/SIPUdp/wait_SdlSPISignal: Outgoing  
> SIP UDP message to 10.81.32.245:[5060]:
> SIP/2.0 401 Unauthorized
> Date: Mon, 07 Dec 2009 20:45:30 GMT
> From: "Joe Dirt" <sip:2033131 at 206.200.97.10>;tag=CF9EF936-6B0CAC35
> Allow-Events: presence
> WWW-Authenticate: Digest realm="ccmsipline", nonce="T8CtCJ7uvDZ/ 
> N4bWnxD180/JsN71pLBr", algorithm=MD5
> Content-Length: 0
> To: <sip:3018585 at 206.200.97.10;user=phone>;tag=1834387348
> Call-ID: 818ee408-3e18a11f-a6cc872a at 10.81.32.245
> Via: SIP/2.0/UDP 10.81.32.245;branch=z9hG4bK5019ac198CBCFB1C
> CSeq: 1 INVITE
>
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