[cisco-voip] Problem logging into CCO?

[Jason Aarons (US)]

I'm having CCO login problems today, and I had a pretty complex
password! 

 

Your log-in was unsuccessful for one of the following reasons: 

 

*You entered your ID and/or password incorrectly. Please try again. 

*If you recently registered or reset your password, our systems may be
updating your information. Please try again in 15 minutes. 

*If neither of the above applies, please note that we recently updated
our log-in system to improve continuous availability and access. Please
reset your password now to update your account.

 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Fuermann, Jason
Sent: Monday, December 14, 2009 2:32 PM
To: 'Matthew Loraditch'; dwolgast at gmail.com; Cisco VOIP Newsletter -
puck.nether.net
Subject: Re: [cisco-voip] Problem logging into CCO?

 

They changed their password complexity rules. If your old password
didn't meet it, you need to do a reset.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew
Loraditch
Sent: Monday, December 14, 2009 10:29 AM
To: dwolgast at gmail.com; Cisco VOIP Newsletter - puck.nether.net
Subject: Re: [cisco-voip] Problem logging into CCO?

 

Same here, I emailed the web site help alias for whatever that is worth.
I can get into downloads and am in stuff off of tools.cisco.com, but can
get to anything in the partner area

 

 

Matthew Loraditch
1965 Greenspring Drive

Timonium, MD 21093 
support at heliontechnologies.com <mailto:support at heliontechnologies.com> 
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com
<http://www.heliontechnologies.com>  
Support Issue? Email support at heliontechnologies.com
<mailto:support at heliontechnologies.com>  for fast assistance!

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dave Wolgast
Sent: Monday, December 14, 2009 11:24 AM
To: Cisco VOIP Newsletter - puck.nether.net
Subject: [cisco-voip] Problem logging into CCO?

 

I haven't been able to get into CCO (keeps rejecting my ID/password,
which haven't changed).

Is this widespread, and if so, is there an eta for fix?

-- 
Dave Wolgast
Livonia, NY




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