[cisco-voip] Cisco 7942 not showing missed calls on 6.1.4.2000-2

[Erick Bergquist]

Wes, No there isn't.

On Thu, Dec 17, 2009 at 7:53 AM, Wes Sisk <wsisk at cisco.com> wrote:
> Erick,
>
> Is there any app pushing "init:call history" to the phone via CTI control or
> by HTTP post to the phone?  That would clear all call history.
>
> /Wes
>
> On Thursday, December 17, 2009 12:14:45 AM, Erick Bergquist
> <erickbee at gmail.com> wrote:
>
> Well, still fighting this one. Have opened TAC Case and they are so
> far stumped as well. Did a sniffer trace and it shows number in trace,
> etc. The packet capture skinny stuff matches that of a phone that
> displays missed call right.
>
> In the capture, the skinny packet for RingIn is followed by another
> Skinny packet with softkeys to activate, then another skinny packet
> with the calling party number as part of the data. The extension
> calling the phone does display in the Phone LCD when phone rings.
>
> I also rebooted the entire cluster with no change.
>
> On Tue, Dec 15, 2009 at 12:20 PM, Erick Bergquist <erickbee at gmail.com>
> wrote:
>
>
> No, it's not. I even unchecked it , reset the phone, made sure phone
> unregistered and registered and checked the option again and reset to
> see if that would force it but no luck.
>
> It is not a shared line either.
>
> On Tue, Dec 15, 2009 at 11:56 AM, Adam Blomfield <adman at adman.net> wrote:
>
>
> I hate to ask the obvious, but you don't have it disabled do you? In the CM
> Administration web site on the directory number configuration page of in the
> "Line X on Device SEPXXXXXXXXXXXX" section there is a checkbox option that
> says "Log Missed Calls".
>
> -Adam
>
> On Tue, Dec 15, 2009 at 11:29 AM, Erick Bergquist <erickbee at gmail.com>
> wrote:
>
>
> Also have replaced the phone and replacement phone not displaying the
> missed calls. Updated firmware to current version also.
>
> Any other ideas on this?
>
> Thanks
>
> On Fri, Dec 4, 2009 at 11:40 AM, Erick Bergquist <erickbee at gmail.com>
> wrote:
>
>
> Anyone seen where a few 7942 phones on CUCM 6.1.4.2000-2 don't report
> missed calls on the phone when they get calls they don't answer? This
> is working on a majority of the phones except 2-3. Firmware is 8.4.2
> on all the phones.
>
> On the problem phones, it is not a shared line and the Logged Missed
> Calls option is enabled. Extension Mobility is disabled on the phone.
> Have reset the phone, unchecked the Logged Missed Calls option, reset,
> checked it again, reset and nothing seems to be doing the trick.  The
> logs on the phone web page (status messages, debug display, etc) all
> look ok and no errors there.
>
> Thanks,
> Erick
>
>
>
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