[cisco-voip] 7912 on cm 6.1.4a

Ryan Ratliff rratliff at cisco.com
Thu Dec 17 09:48:22 EST 2009


First thing I'd do is look at the model number.  If they are not 7912G-A phones then have them all replaced.  The original 7912s had a software switch that had issues with excessive network traffic and would cause issues with voice quality and even make the phone reset.

-Ryan

On Dec 16, 2009, at 6:30 PM, Scott Voll wrote:

I have a remote site  that is complaining about static.  they seem to be 7912's that are having the issue.  7940's don't seem to have the same issue.
 
look in the bug tool kit and didn't find much
 
has anyone had any simular issues?
 
Thanks
 
Scott
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