[cisco-voip] 7912 on cm 6.1.4a

[Scott Voll]

actually the ones reporting the issue are the 7912g-A.

Other ideas?

Scott

On Thu, Dec 17, 2009 at 6:48 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> First thing I'd do is look at the model number.  If they are not 7912G-A
> phones then have them all replaced.  The original 7912s had a software
> switch that had issues with excessive network traffic and would cause issues
> with voice quality and even make the phone reset.
>
> -Ryan
>
> On Dec 16, 2009, at 6:30 PM, Scott Voll wrote:
>
> I have a remote site  that is complaining about static.  they seem to be
> 7912's that are having the issue.  7940's don't seem to have the same issue.
>
> look in the bug tool kit and didn't find much
>
> has anyone had any simular issues?
>
> Thanks
>
> Scott
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>
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