[cisco-voip] Running Reports

Huffman, Tim thuffman at rosettastone.com
Mon Dec 21 14:03:10 EST 2009


All,

I need to be able to run reports what will tell me all activity from a phone for a date range.  I'm in the CDR Analysis and Reporting tool running CDR -> Search -> By User/Extension.  The extension that I'm using is not giving me any data for the date range when I know for a fact it was being used.  Any other reports I can run, or anything I'm doing wrong?

Thanks,

Tim Huffman
Rosetta Stone(r)
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
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