[cisco-voip] Running Reports

[Ryan Ratliff]

First place to start is to make sure CDRs are enabled on all of your servers.

-Ryan

On Dec 21, 2009, at 2:03 PM, Huffman, Tim wrote:

All,
 
I need to be able to run reports what will tell me all activity from a phone for a date range.  I’m in the CDR Analysis and Reporting tool running CDR -> Search -> By User/Extension.  The extension that I’m using is not giving me any data for the date range when I know for a fact it was being used.  Any other reports I can run, or anything I’m doing wrong?
 
Thanks,
 
Tim Huffman
Rosetta Stone®
Cisco Telephony Administrator
T (540) 236-5077
(800) 788-0822
RosettaStone.com
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