[cisco-voip] Viewmail

[Kevin Dunn]

awesome thanks Ryan

On Tue, Dec 22, 2009 at 1:58 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

> If you set them up to pull voicemail via IMAP then the voicemail will be an
> attachment to an email in their inbox.  They can do whatever they wish to
> with that email, including forwarding it, etc.
>
> -Ryan
>
> On Dec 22, 2009, at 2:49 PM, Kevin Dunn wrote:
>
> I am migrating from Unity 4 to Connections 7 and have a question.
>  Currently my unified users don't use Viewmail.  They receive voice amd
> email messages in one inbox.  Once integrated, I will MAP them to
> connections and they will have  inboxes... All that I get.
>
> Do they have to use Viewmail to receive voicemail into their inbox?
> to forward it to other users in my domain?
>
> So I get a voice message on my phone saying "I am end user X any phone
> doesn't work" can I forward that to the technician on the job ticket (if
> both of us are integrated) or do I need Viewmail to do that now?
>
> Kevin
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>
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