[cisco-voip] CUCCX --- Session ID issue

[Mike Olivere]

Why do you want the session ID displayed on the CAD? It really doesn't have
any value. Also you need to use ECC data for it to be displayed on the CAD.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cool Boy
Sent: Friday, December 25, 2009 1:41 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUCCX --- Session ID issue

 


Hi Guys,

 

I am running CUCCX 7.x along with a web server. the requierment is wen an
agent will answer the call, the web page shoudl open automaticaaly which
will have session ID and user ID from CAD. Evrything is working fine ( when
agents answer a call, a new web browser opens automaticaal with Agent ID)
but session ID is not apearing on the web page. I have get contact info step
but still not able to pass on the session ID to web server. Please help if
you can

 

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