[cisco-voip] CUCCX --- Session ID issue

[Tanner Ezell]

Perhaps not to you and your applications, however we have clients that use
session ID for tracking purposes, for instance with Survey applications, or
internal applications that agents use. It can be used to build a proper
performance tracking and reporting metric.

On Fri, Dec 25, 2009 at 11:02 AM, Mike Olivere <mikeeo at msn.com> wrote:

>  Why do you want the session ID displayed on the CAD? It really doesn’t
> have any value. Also you need to use ECC data for it to be displayed on the
> CAD.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Cool Boy
> *Sent:* Friday, December 25, 2009 1:41 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] CUCCX --- Session ID issue
>
>
>
> Hi Guys,
>
>
>
> I am running CUCCX 7.x along with a web server. the requierment is wen an
> agent will answer the call, the web page shoudl open automaticaaly which
> will have session ID and user ID from CAD. Evrything is working fine ( when
> agents answer a call, a new web browser opens automaticaal with Agent ID)
> but session ID is not apearing on the web page. I have get contact info step
> but still not able to pass on the session ID to web server. Please help if
> you can
>
>
>  ------------------------------
>
> See what's on at the movies in your area. Find out now<http://au.rd.yahoo.com/movies/mailtagline/*http:/au.movies.yahoo.com/session-times/>
> .
>
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>


-- 
Regards,
Tanner Ezell
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