[cisco-voip] Can't Import Subscriber in Unity UM 5.0(1) due to"please enter unique extension"

[Jason Aarons (US)]

Ended up using Microsoft SQL to remove him from UnityDB table relating
to Global Subscriber (Unity networking), worked with Cisco TAC via
WebEx.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons
(US)
Sent: Tuesday, February 03, 2009 11:48 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Can't Import Subscriber in Unity UM 5.0(1) due
to"please enter unique extension"

 

We are using Unity Digital Networking.  In Unity 5.0(1) I used Remove
Subscriber Properties (aka Bunny Killer) to remove the Unity AD
attributes from a user.

 

I go to add him new Import, and hit Save I get ;

 

Extension 5083 is already in use by Hendrix, Jim

Please enter a unique extension.

 

I search for subscribers by extension 5083 and don't find anyone, I
search for subscriber by last name and don't find him.   I did a DC/GC
Global Catalog reconnect, and have waiting 12 hours but still can't add
this user.

 

 

 

 

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