[cisco-voip] Ring List Unavailable!

[Louis Koekemoer (ZA)]

Thanks for all the suggestions. It turned out that the DHCP, which the customer was responsible for, did not have the Option 66 set.



Louis Koekemoer
Cisco IPT Systems Engineer
Dimension Data
Tel.          +27 (11) 575 6560
Mob.       +27 (71) 680 8790
Fax.         +27 (11) 576 6560
Louis.Koekemoer at za.didata.com

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From: Jason Burns [mailto:burns.jason at gmail.com]
Sent: 04 February 2009 02:29 AM
To: Erick Bergquist
Cc: Louis Koekemoer (ZA); cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Ring List Unavailable!

I second a TFTP problem.
On Mon, Feb 2, 2009 at 8:39 AM, Erick Bergquist <erickbee at gmail.com<mailto:erickbee at gmail.com>> wrote:
Is the IP Phones TFTP server different then the one you set for your
IP Communicator?

Check the phones logs on the phone's web page for any info (status
message page, etc).

On Mon, Feb 2, 2009 at 7:01 AM, Louis Koekemoer (ZA)
<Louis.Koekemoer at za.didata.com<mailto:Louis.Koekemoer at za.didata.com>> wrote:
> I have a customer with a problem. They have 7945 phones. When you go to user
> preferences, and want to change your ring tone, I get Ring List
> Unavailable!. I already upgraded to the latest available
> firmware(cmterm-devicepack6.1.2.1131-1.cop.sgn). It works however on my
> Cisco IP Communicator. Their current version of CallManager is 6.1.2.1104-1,
> Any ideas?
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