[cisco-voip] Measuring Attendant Console Calls

[Bill Talley]

Easiest way in my opinion would be to export raw cdr data and search by the ac pilot point extension.  There will be a little data manipulation involved, but should give you the information you're looking for.

~~~~~~~~~~~~~~~~~~~~~~
Sent from a mobile device with very tiny touchsceen input keys.  Please excuse my typos.

-----Original Message-----
From: Miller, Steve <MillerS at DicksteinShapiro.COM>
Sent: Wednesday, February 04, 2009 6:49 AM
To: lemon at lemon.za.net; cisco-voip at puck-nether.net <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Measuring Attendant Console Calls

I am curious about this too.  It is very tedious to run CDR searches on
the 10 different numbers we have associated with our main number in the
hunt group.  Please let me know! 


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lemon
Sent: Wednesday, February 04, 2009 7:40 AM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] Measuring Attendant Console Calls

Hi,

Any way of measuring how many calls come into Attendant Console and
how many get answered/adandoned in a give time frame??

thnx
charl
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


--------------------------------------------------------
This e-mail message and any attached files are confidential and are intended solely for the use of the addressee(s)
named above. This communication may contain material protected by attorney-client, work product, or other 
privileges. If you are not the intended recipient or person responsible for delivering this confidential
communication to the intended recipient, you have received this communication in error, and any review, use, 
dissemination, forwarding, printing, copying, or other distribution of this e-mail message and any attached files 
is strictly prohibited. Dickstein Shapiro reserves the right to monitor any communication that is created, 
received, or sent on its network.  If you have received this confidential communication in error, please notify the 
sender immediately by reply e-mail message and permanently delete the original message. 

To reply to our email administrator directly, send an email to postmaster at dicksteinshapiro.com

Dickstein Shapiro LLP
http://www.DicksteinShapiro.com

==============================================================================

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip