[cisco-voip] Measuring Attendant Console Calls

[Ryan Ratliff]

I believe he implied the CDR parsing would occur after exporting the  
CDR records.  Otherwise you're left with using AXL or the CLI (run  
sql...) to do parsing of the CDR records on-box and this is going to  
cause a performance hit.

-Ryan

On Feb 5, 2009, at 9:57 PM, Bill Talley wrote:

Hmm,  CDR parsing?  So you're saying he can't export cdr records and  
manipulate the data, but he can parse cdr records?



On Thu, Feb 5, 2009 at 7:51 PM, Jason Burns <burns.jason at gmail.com>  
wrote:
AC Doesn't have any functionality like this. It would be manual log  
or CDR parsing.

You'd have to use something like IPCC or ARC Console to get  
additional features like this.


On Wed, Feb 4, 2009 at 8:41 AM, Bill Talley <btalley at gmail.com> wrote:
Easiest way in my opinion would be to export raw cdr data and search  
by the ac pilot point extension.  There will be a little data  
manipulation involved, but should give you the information you're  
looking for.

~~~~~~~~~~~~~~~~~~~~~~
Sent from a mobile device with very tiny touchsceen input keys.   
Please excuse my typos.

-----Original Message-----
From: Miller, Steve <MillerS at DicksteinShapiro.COM>
Sent: Wednesday, February 04, 2009 6:49 AM
To: lemon at lemon.za.net; cisco-voip at puck-nether.net <cisco- 
voip at puck.nether.net>
Subject: Re: [cisco-voip] Measuring Attendant Console Calls

I am curious about this too.  It is very tedious to run CDR searches on
the 10 different numbers we have associated with our main number in the
hunt group.  Please let me know!


Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lemon
Sent: Wednesday, February 04, 2009 7:40 AM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] Measuring Attendant Console Calls

Hi,

Any way of measuring how many calls come into Attendant Console and
how many get answered/adandoned in a give time frame??

thnx
charl
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


--------------------------------------------------------
This e-mail message and any attached files are confidential and are  
intended solely for the use of the addressee(s)
named above. This communication may contain material protected by  
attorney-client, work product, or other
privileges. If you are not the intended recipient or person  
responsible for delivering this confidential
communication to the intended recipient, you have received this  
communication in error, and any review, use,
dissemination, forwarding, printing, copying, or other distribution  
of this e-mail message and any attached files
is strictly prohibited. Dickstein Shapiro reserves the right to  
monitor any communication that is created,
received, or sent on its network.  If you have received this  
confidential communication in error, please notify the
sender immediately by reply e-mail message and permanently delete the  
original message.

To reply to our email administrator directly, send an email to  
postmaster at dicksteinshapiro.com

Dickstein Shapiro LLP
http://www.DicksteinShapiro.com

======================================================================== 
======

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090206/97da641f/attachment.html>