[cisco-voip] troubleshooting incoming calls, what traces?

[Rossella Mariotti-Jones]

I was using the 'detail' keyword in the show q931 command, now I do see the digits coming in. And I see:
Cause i = 0x80A9 - Temporary failure
I saw an older post here where they were saying this could mean just about anything, they were recommending to check the DSPs. My DSPs look fine (show voice dsp group all = 0 DSP resource allocation failure), but even if it was something with the DSP why would it happen always and only (so far) with that one phone number? Any ideas before I get a TAC in and they tell me to reboot the router?
rossella mariotti-jones | chemeketa community college | network analyst | rossella at chemeketa.edu | 503-589-7775

________________________________

From: Mike Lydick [mailto:mike.lydick at gmail.com]
Sent: Fri 02/06/2009 12:05
To: Rossella Mariotti-Jones
Subject: Re: [cisco-voip] troubleshooting incoming calls, what traces?


Post your config (dial-peers) and the dialed number to PUCK. The isdn debug does not appear to be complete. if you are getting a fast busy one common issue is no or incorrect dial-peer match.


Best Regards,

Mike Lydick




On Fri, Feb 6, 2009 at 2:38 PM, Rossella Mariotti-Jones <rossella at chemeketa.edu> wrote:


	I did try this before I posted but I don't see any digits, here's what I see:
	
	006851: *Feb  6 09:32:59.231 PST: ISDN  Q921d: isdn_l2d_srq_process: QUEUE_EVENT
	006852: *Feb  6 09:32:59.231 PST: ISDN  Q921d: isdn_l2d_srq_process: event_count 1
	006853: *Feb  6 09:32:59.239 PST: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:
	  Interface=0xC0702460, Interface Type=6, Destination=, Mode=0x9,
	  Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
	  Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
	  Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,
	  Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=D0000000024389bb000000F58000027b)
	
	rossella mariotti-jones | chemeketa community college | network analyst | rossella at chemeketa.edu | 503-589-7775
	
	________________________________
	
	From: Carlos Ortiz [mailto:COrtiz at sscincorporated.com]
	Sent: Fri 02/06/2009 11:31
	To: Rossella Mariotti-Jones; cisco-voip at puck.nether.net
	Subject: RE: [cisco-voip] troubleshooting incoming calls, what traces?
	



	Term mon
	
	
	
	Debug isdn q.931
	
	
	
	This will show you the digits coming in from the telco.
	
	
	
	Term no mon
	
	
	
	Undebug all
	
	
	
	To turn off the debugs....
	
	
	
	________________________________
	
	From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Rossella Mariotti-Jones
	Sent: Friday, February 06, 2009 2:22 PM
	To: cisco-voip at puck.nether.net
	Subject: [cisco-voip] troubleshooting incoming calls, what traces?
	
	
	
	
	I'm trying to troubleshoot a problem with a call from the outside not completing to a specific extension. Ext. 5555 lives on our old PBX and it works if you call it on net (CUCM --> GW --> PBX) but if you dial the ten digits you get a busy tone (PSTN --> GW --> CUCM --> GW --> PBX). I can seem to be able to figure out which debug commands to use on the GW to get this info, I don't see the digits coming through, are there some traces I can get with rtmt? TIA.
	



	rossella mariotti-jones | network analyst | chemeketa community college | rossella at chemeketa.edu | 503-589-7775
	
	P To reduce waste, please consider not printing this email unless necessary
	
	
	
	________________________________
	
	CONFIDENTIALITY NOTICE: This e-mail transmission, including any
	attachments to it, may contain confidential information or protected
	health information subject to privacy regulations such as the Health
	Insurance Portability and Accountability Act of 1996 (HIPAA). This
	transmission is intended only for the use of the recipient(s)
	named above. If you are not the intended recipient, or a person
	responsible for delivering it to the intended recipient, you are
	hereby notified that any disclosure, copying, distribution or use
	of any of the information contained in this transmission is
	STRICTLY PROHIBITED. If you have received this transmission
	in error, please immediately notify me by reply e-mail and destroy
	the original transmission in its entirety without saving it in any
	manner.
	
	
	_______________________________________________
	cisco-voip mailing list
	
	cisco-voip at puck.nether.net
	
	https://puck.nether.net/mailman/listinfo/cisco-voip