[cisco-voip] 7942 Phone reporting 404 errors

[Jason Aarons (US)]

I have a customer with a new site across WAN using 7942/SCCP series phones. This new site the users are reporting seeing 404 errors (he didn’t tell me what the users are doing when they see this).  Majority of phones in cluster are older 7940/7960/7912/SCCP with no problems reported by users. They are using CallManager 6.1.2

 

I assume the p7942 hones are registered and can call in/out, but are getting the 404 when using the Directories or other keys.  The System > CallManager is configured for IP addresses and not hostnames/dns, as well as all Enterprise Parameters set to ip addresses.  I’ll ask him for a sniffer capture off back of phone but doubt he can get it -jason

 

 



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