[cisco-voip] 7942 Phone reporting 404 errors

[Jason Aarons (US)]

More details from end user on 7942 issue;

 

“404 message just pop’s up on the phone without user selecting anything.”

 

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (US)
Sent: Wednesday, February 11, 2009 11:22 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 7942 Phone reporting 404 errors

 

 

I have a customer with a new site across WAN using 7942/SCCP series phones. This new site the users are reporting seeing 404 errors (he didn’t tell me what the users are doing when they see this).  Majority of phones in cluster are older 7940/7960/7912/SCCP with no problems reported by users. They are using CallManager 6.1.2

 

I assume the p7942 hones are registered and can call in/out, but are getting the 404 when using the Directories or other keys.  The System > CallManager is configured for IP addresses and not hostnames/dns, as well as all Enterprise Parameters set to ip addresses.  I’ll ask him for a sniffer capture off back of phone but doubt he can get it -jason

 

 

________________________________

Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you. 



-----------------------------------------
Disclaimer:

This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the
designated addressee(s) named above only.  If you are not the
intended addressee, you are hereby notified that you have received
this communication in error and that any use or reproduction of
this email or its contents is strictly prohibited and may be
unlawful.  If you have received this communication in error, please
notify us immediately by replying to this message and deleting it
from your computer. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090211/2f6fca4d/attachment.html>