[cisco-voip] IPCC 4 agent

[Tanner Ezell]

You really need to provide us more information on whats going on, but in
general:
Check the script**, check the CSQ's, check the Resource Group, check the
Resources, etc

On Tue, Feb 17, 2009 at 10:16 AM, John Botha - I.T
<JohnB at jhb.mustek.co.za>wrote:

>  Hi All
>
>
>
>
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> I have an ipcc call center the call does not get presented to the agent but
> it does get answer from the script the music starts to play but the agent
> does receive the call he is ready
>
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> Regards,
>
> John
>
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