[cisco-voip] Microsoft Voicemail vs Unity Voicemail

Scott Voll svoll.voip at gmail.com
Wed Feb 18 13:39:59 EST 2009

It is definately something I've been kicking around for some time.  I just
haven't yet pulled the trigger.

I have Exchange 2k7 UM installed at one of my School Districts and they love
it (but they also have never had unity).  The have a great voice portal
which they love.  they have true UM.  Negitves are lack of Call handlers and
the such.

I have a SLA with MS for pretty much all Enterprise OS / Apps and it would
not cost use much at all.  I've been totally frustrated with Cisco on their
pricing structure for smartnet / subscriptions.  I'm paying more for my
Unity server in contract then my CM cluster.

budgets get any tighter and it may just push me over the top.  We already
use OCS for IM / Presence, and I'm working on integrating CM into it.  I
think I could see us going to Excheange 2k7 pretty easy.  I don't see coming
off CM for Call Processing or UCCx for contact center, but Unity is pretty
easy to flip a coin.  and it would get it off my plate and on to my Exchange
/ AD guys plate =)


2009/2/18 Tkachuk,Birni <birnit at nait.ca>

>  Has anyone thrown in the towel with Unity and opted out for the Microsoft
> Voicemail product.    We're aware of the work around with MWI.  What about
> interfacing with a Blackberry Enterprise Server?
> Birni Tkachuk
> Voice Services Specialist
> Information Services
> 11762 - 106 Street NW
> Edmonton, Alberta  T5G 2R1
> P 780.471.7532  F 780.491.3083  E birnit at nait.ca
> *www.nait.ca*
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