[cisco-voip] Microsoft Voicemail vs Unity Voicemail

Scott Voll svoll.voip at gmail.com
Wed Feb 18 13:50:56 EST 2009


Like I said, Call Handlers, etc.

On Wed, Feb 18, 2009 at 10:46 AM, Eric Isakson <Eisakson at ogdenclinic.com>wrote:

>  You also lose a few Unity features that are sometimes taken for granted.
> One that comes to mind is the ability for a individual subscribers to have a
> TUI menu for their mailbox.  E.g. press 0 to dial a receptionist directly
> from the mailbox greeting.  AFAIK, MS doesn't have that kind of
> functionality yet.
>
>
>
> Eric Isakson | Network Engineer | Information Technology Dept. | Ogden
> Clinic | eric at ogdenclinic.com | 801.475.3572
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Scott Voll
> *Sent:* Wednesday, February 18, 2009 11:40
> *To:* Tkachuk,Birni
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Microsoft Voicemail vs Unity Voicemail
>
>
>
> It is definately something I've been kicking around for some time.  I just
> haven't yet pulled the trigger.
>
>
>
> I have Exchange 2k7 UM installed at one of my School Districts and they
> love it (but they also have never had unity).  The have a great voice portal
> which they love.  they have true UM.  Negitves are lack of Call handlers and
> the such.
>
>
>
> I have a SLA with MS for pretty much all Enterprise OS / Apps and it would
> not cost use much at all.  I've been totally frustrated with Cisco on their
> pricing structure for smartnet / subscriptions.  I'm paying more for my
> Unity server in contract then my CM cluster.
>
>
>
> budgets get any tighter and it may just push me over the top.  We already
> use OCS for IM / Presence, and I'm working on integrating CM into it.  I
> think I could see us going to Excheange 2k7 pretty easy.  I don't see coming
> off CM for Call Processing or UCCx for contact center, but Unity is pretty
> easy to flip a coin.  and it would get it off my plate and on to my Exchange
> / AD guys plate =)
>
>
>
> Scott
>
> 2009/2/18 Tkachuk,Birni <birnit at nait.ca>
>
> Has anyone thrown in the towel with Unity and opted out for the Microsoft
> Voicemail product.    We're aware of the work around with MWI.  What about
> interfacing with a Blackberry Enterprise Server?
>
>
>
> Birni Tkachuk
>
> Voice Services Specialist
>
> Information Services
>
> NAIT
>
> 11762 - 106 Street NW
>
> Edmonton, Alberta  T5G 2R1
>
> P 780.471.7532  F 780.491.3083  E birnit at nait.ca
>
> *www.nait.ca*
>
>
>
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