[cisco-voip] Avaya - CCM v5 Integration
James Jung
James.Jung at telecom.co.nz
Thu Feb 19 19:55:56 EST 2009
Hi Wes
Thanks for commenting.
I tried that but it didn't work. CUCM HELP shows following. Looks like
it's about outgoing call.
Enable Display IE in Codeset 6: This parameter determines whether Cisco
CallManager sends the Q931 display information element (IE) in codeset 6
for the PRI 4ESS protocol type SETUP and CONNECT messages. Valid values
specify True (Cisco CallManager sends Q931 display IE in codeset 6) or
False (Cisco CallManager sends Q931 display IE in codeset 0). Keep this
parameter set to the default value unless a Cisco support engineer
instructs otherwise. This is a required field. Default: False
My problem is incoming call from Avaya phone. Calling name is not
displayed on Cisco IP Phone.
Any other way??
Thanks and Regards
James Jung
Senior Systems Support Specialist, IPST
________________________________
From: Wes Sisk [mailto:wsisk at cisco.com]
Sent: Friday, 20 February 2009 12:24
To: James Jung
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Avaya - CCM v5 Integration
try changing cm service parameter "Enable Display IE in Codeset 6".
/Wes
On Thursday, February 19, 2009 5:40:06 PM, James Jung
<James.Jung at telecom.co.nz> <mailto:James.Jung at telecom.co.nz> wrote:
Thanks for the comments guys.
Anyone knows about " Codeset 6 IE 0x28 i = 'Russel McAuliff' "
?
What does it do?
Does MGCP support this? Because with H323 it worked but with mgcp, it
works only if there's calling number present.
I saw two types.
1. Both calling number and name is seen on Q931. Then, Cisco IP phone
displays only calling name.
2. No calling number is seen and only calling name is seen on Q931.
Then, Cisco IP phone displays nothing.
I don't know why calling name is not displayed.
________________________________
From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
Sent: Thursday, 19 February 2009 16:21
To: James Jung; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Avaya - CCM v5 Integration
I believe you need to use QSIG over MGCP.
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Jung
Sent: Wednesday, February 18, 2009 9:32 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Avaya - CCM v5 Integration
Hi, Gurus
I have a customer who use Avaya G3si V7 and CCM v5.1.3.
Voice GW is connected to Avaya PBX through PRI-5net. CCM is using MGCP.
(( CCM - Voice GW - Avaya - PSTN ))
The problem is when Avaya phone calls to Cisco IP phones, the calling
name is not displayed on the IP phones.
Before this, we used H.323 and at that time, the calling name was
displayed on the Cisco IP phones, but after changing to MGCP, nothing is
displayed.
I'd really appreciate if anyone can help me on this.
Below is the Q931 debug messages that shows calls from avaya phone to
cisco IP phone.
Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8 callref =
0x2E05
Sending Complete
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18385
Preferred, Channel 5
Progress Ind i = 0x8183 - Origination address is non-ISDN
Called Party Number i = 0x80, '3940'
Plan:Unknown, Type:Unknown
Locking Shift to Codeset 6
Codeset 6 IE 0x28 i = 'Russel McAuliff'
Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8 callref =
0xAE05
Channel ID i = 0xA98385
Exclusive, Channel 5
Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8 callref =
0xAE05
Progress Ind i = 0x8088 - In-band info or appropriate now
available
Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8 callref =
0xAE05
Display i = 'Lois Mckay'
Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8 callref
= 0x2E05
Feb 10 14:42:19: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8 callref
= 0x2E05
Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8 callref =
0x2E92
Sending Complete
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18388
Preferred, Channel 8
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0xA1, '3095'
Plan:ISDN, Type:National
Called Party Number i = 0x80, '3940'
Plan:Unknown, Type:Unknown
Locking Shift to Codeset 6
Codeset 6 IE 0x28 i = 'David Franklin'
Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8 callref =
0xAE92
Channel ID i = 0xA98388
Exclusive, Channel 8
Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8 callref =
0xAE92
Progress Ind i = 0x8088 - In-band info or appropriate now
available
Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: RX <- CONNECT pd = 8 callref =
0x81C1
Progress Ind i = 0x8282 - Destination address is non-ISDN
Date/Time i = 0x09020A0E2C
Date (yr-mm-dd) = 09-02-10
Time (hr:mnt:sec) = 14:44:164
Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: TX -> CONNECT_ACK pd = 8 callref
= 0x01C1
Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8 callref =
0xAE92
Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8 callref
= 0x2E92
Thanks and regards,
James.
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