[cisco-voip] Avaya - CCM v5 Integration
Wes Sisk
wsisk at cisco.com
Thu Feb 19 20:32:26 EST 2009
Hi James,
Several enhancements requesting that but all are closed. Only 1 request
was resolved which was that one. Frequently enabling egress enables
ingress. Unfortunately does not appear possible.
/wes
On Thursday, February 19, 2009 7:55:56 PM, James Jung
<James.Jung at telecom.co.nz> wrote:
> Hi Wes
>
>
>
> Thanks for commenting.
>
> I tried that but it didn't work. CUCM HELP shows following. Looks like
> it's about outgoing call.
>
> Enable Display IE in Codeset 6: This parameter determines whether Cisco
> CallManager sends the Q931 display information element (IE) in codeset 6
> for the PRI 4ESS protocol type SETUP and CONNECT messages. Valid values
> specify True (Cisco CallManager sends Q931 display IE in codeset 6) or
> False (Cisco CallManager sends Q931 display IE in codeset 0). Keep this
> parameter set to the default value unless a Cisco support engineer
> instructs otherwise. This is a required field. Default: False
>
>
>
> My problem is incoming call from Avaya phone. Calling name is not
> displayed on Cisco IP Phone.
>
>
>
> Any other way??
>
>
>
> Thanks and Regards
>
> James Jung
> Senior Systems Support Specialist, IPST
>
> ________________________________
>
> From: Wes Sisk [mailto:wsisk at cisco.com]
> Sent: Friday, 20 February 2009 12:24
> To: James Jung
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Avaya - CCM v5 Integration
>
>
>
> try changing cm service parameter "Enable Display IE in Codeset 6".
>
> /Wes
>
>
>
> On Thursday, February 19, 2009 5:40:06 PM, James Jung
> <James.Jung at telecom.co.nz> <mailto:James.Jung at telecom.co.nz> wrote:
>
>
>
> Thanks for the comments guys.
>
>
>
> Anyone knows about " Codeset 6 IE 0x28 i = 'Russel McAuliff' "
> ?
>
> What does it do?
>
> Does MGCP support this? Because with H323 it worked but with mgcp, it
> works only if there's calling number present.
>
> I saw two types.
>
> 1. Both calling number and name is seen on Q931. Then, Cisco IP phone
> displays only calling name.
>
> 2. No calling number is seen and only calling name is seen on Q931.
> Then, Cisco IP phone displays nothing.
>
> I don't know why calling name is not displayed.
>
>
>
> ________________________________
>
> From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com]
> Sent: Thursday, 19 February 2009 16:21
> To: James Jung; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Avaya - CCM v5 Integration
>
>
>
> I believe you need to use QSIG over MGCP.
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Jung
> Sent: Wednesday, February 18, 2009 9:32 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Avaya - CCM v5 Integration
>
>
>
> Hi, Gurus
>
>
>
> I have a customer who use Avaya G3si V7 and CCM v5.1.3.
>
> Voice GW is connected to Avaya PBX through PRI-5net. CCM is using MGCP.
>
> (( CCM - Voice GW - Avaya - PSTN ))
>
>
>
> The problem is when Avaya phone calls to Cisco IP phones, the calling
> name is not displayed on the IP phones.
>
>
>
> Before this, we used H.323 and at that time, the calling name was
> displayed on the Cisco IP phones, but after changing to MGCP, nothing is
> displayed.
>
>
>
> I'd really appreciate if anyone can help me on this.
>
>
>
>
>
> Below is the Q931 debug messages that shows calls from avaya phone to
> cisco IP phone.
>
>
>
>
>
> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8 callref =
> 0x2E05
>
> Sending Complete
>
> Bearer Capability i = 0x9090A3
>
> Standard = CCITT
>
> Transfer Capability = 3.1kHz Audio
>
> Transfer Mode = Circuit
>
> Transfer Rate = 64 kbit/s
>
> Channel ID i = 0xA18385
>
> Preferred, Channel 5
>
> Progress Ind i = 0x8183 - Origination address is non-ISDN
>
> Called Party Number i = 0x80, '3940'
>
> Plan:Unknown, Type:Unknown
>
> Locking Shift to Codeset 6
>
> Codeset 6 IE 0x28 i = 'Russel McAuliff'
>
> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8 callref =
> 0xAE05
>
> Channel ID i = 0xA98385
>
> Exclusive, Channel 5
>
> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8 callref =
> 0xAE05
>
> Progress Ind i = 0x8088 - In-band info or appropriate now
> available
>
> Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8 callref =
> 0xAE05
>
> Display i = 'Lois Mckay'
>
> Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8 callref
> = 0x2E05
>
> Feb 10 14:42:19: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8 callref
> = 0x2E05
>
>
>
>
>
>
>
> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8 callref =
> 0x2E92
>
> Sending Complete
>
> Bearer Capability i = 0x9090A3
>
> Standard = CCITT
>
> Transfer Capability = 3.1kHz Audio
>
> Transfer Mode = Circuit
>
> Transfer Rate = 64 kbit/s
>
> Channel ID i = 0xA18388
>
> Preferred, Channel 8
>
> Progress Ind i = 0x8183 - Origination address is non-ISDN
>
> Calling Party Number i = 0xA1, '3095'
>
> Plan:ISDN, Type:National
>
> Called Party Number i = 0x80, '3940'
>
> Plan:Unknown, Type:Unknown
>
> Locking Shift to Codeset 6
>
> Codeset 6 IE 0x28 i = 'David Franklin'
>
> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8 callref =
> 0xAE92
>
> Channel ID i = 0xA98388
>
> Exclusive, Channel 8
>
> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8 callref =
> 0xAE92
>
> Progress Ind i = 0x8088 - In-band info or appropriate now
> available
>
> Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: RX <- CONNECT pd = 8 callref =
> 0x81C1
>
> Progress Ind i = 0x8282 - Destination address is non-ISDN
>
> Date/Time i = 0x09020A0E2C
>
> Date (yr-mm-dd) = 09-02-10
>
> Time (hr:mnt:sec) = 14:44:164
>
> Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: TX -> CONNECT_ACK pd = 8 callref
> = 0x01C1
>
> Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8 callref =
> 0xAE92
>
> Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8 callref
> = 0x2E92
>
>
>
> Thanks and regards,
>
> James.
>
>
>
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>
>
> ________________________________
>
>
>
>
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