[cisco-voip] Avaya - CCM v5 Integration

Wes Sisk wsisk at cisco.com
Thu Feb 19 20:32:26 EST 2009


Hi James,

Several enhancements requesting that but all are closed.  Only 1 request 
was resolved which was that one.  Frequently enabling egress enables 
ingress. Unfortunately does not appear possible.

/wes

On Thursday, February 19, 2009 7:55:56 PM, James Jung 
<James.Jung at telecom.co.nz> wrote:
> Hi Wes
>
>  
>
> Thanks for commenting.
>
> I tried that but it didn't work. CUCM HELP shows following. Looks like
> it's about outgoing call.
>
> Enable Display IE in Codeset 6: This parameter determines whether Cisco
> CallManager sends the Q931 display information element (IE) in codeset 6
> for the PRI 4ESS protocol type SETUP and CONNECT messages. Valid values
> specify True (Cisco CallManager sends Q931 display IE in codeset 6) or
> False (Cisco CallManager sends Q931 display IE in codeset 0). Keep this
> parameter set to the default value unless a Cisco support engineer
> instructs otherwise. This is a required field. Default: False 
>
>  
>
> My problem is incoming call from Avaya phone. Calling name is not
> displayed on Cisco IP Phone. 
>
>  
>
> Any other way??
>
>  
>
> Thanks and Regards
>
> James Jung
> Senior Systems Support Specialist,  IPST
>
> ________________________________
>
> From: Wes Sisk [mailto:wsisk at cisco.com] 
> Sent: Friday, 20 February 2009 12:24
> To: James Jung
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Avaya - CCM v5 Integration
>
>  
>
> try changing cm service parameter "Enable Display IE in Codeset 6".
>
> /Wes
>
>
>
> On Thursday, February 19, 2009 5:40:06 PM, James Jung
> <James.Jung at telecom.co.nz> <mailto:James.Jung at telecom.co.nz>  wrote:
>
>
>
> Thanks for the comments guys.
>  
>  
>  
> Anyone knows about   "   Codeset 6 IE 0x28  i = 'Russel McAuliff'     "
> ?
>  
> What does it do?
>  
> Does MGCP support this?  Because with H323 it worked but with mgcp, it
> works only if there's calling number present.
>  
> I saw two types.
>  
> 1. Both calling number and name is seen on Q931. Then, Cisco IP phone
> displays only calling name.
>  
> 2. No calling number is seen and only calling name is seen on Q931.
> Then, Cisco IP phone displays nothing.
>  
> I don't know why calling name is not displayed.
>  
>  
>  
> ________________________________
>  
> From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com] 
> Sent: Thursday, 19 February 2009 16:21
> To: James Jung; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Avaya - CCM v5 Integration
>  
>  
>  
> I believe you need to use QSIG over MGCP.
>  
>  
>  
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Jung
> Sent: Wednesday, February 18, 2009 9:32 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Avaya - CCM v5 Integration
>  
>  
>  
> Hi, Gurus
>  
>  
>  
> I have a customer who use Avaya G3si V7 and CCM v5.1.3.
>  
> Voice GW is connected to Avaya PBX through PRI-5net. CCM is using MGCP. 
>  
> (( CCM - Voice GW - Avaya - PSTN ))
>  
>  
>  
> The problem is when Avaya phone calls to Cisco IP phones, the calling
> name is not displayed on the IP phones.
>  
>  
>  
> Before this, we used H.323 and at that time, the calling name was
> displayed on the Cisco IP phones, but after changing to MGCP, nothing is
> displayed.
>  
>  
>  
> I'd really appreciate if anyone can help me on this.
>  
>  
>  
>  
>  
> Below is the Q931 debug messages that shows calls from avaya phone to
> cisco IP phone.
>  
>  
>  
>  
>  
> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8  callref =
> 0x2E05 
>  
>         Sending Complete 
>  
>         Bearer Capability i = 0x9090A3 
>  
>                 Standard = CCITT 
>  
>                 Transfer Capability = 3.1kHz Audio 
>  
>                 Transfer Mode = Circuit 
>  
>                 Transfer Rate = 64 kbit/s 
>  
>         Channel ID i = 0xA18385 
>  
>                 Preferred, Channel 5 
>  
>         Progress Ind i = 0x8183 - Origination address is non-ISDN  
>  
>         Called Party Number i = 0x80, '3940' 
>  
>                 Plan:Unknown, Type:Unknown 
>  
>         Locking Shift to Codeset 6 
>  
>         Codeset 6 IE 0x28  i = 'Russel McAuliff'
>  
> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8  callref =
> 0xAE05 
>  
>         Channel ID i = 0xA98385 
>  
>                 Exclusive, Channel 5
>  
> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8  callref =
> 0xAE05 
>  
>         Progress Ind i = 0x8088 - In-band info or appropriate now
> available 
>  
> Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8  callref =
> 0xAE05 
>  
>         Display i = 'Lois Mckay'
>  
> Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8  callref
> = 0x2E05
>  
> Feb 10 14:42:19: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  callref
> = 0x2E05 
>  
>  
>  
>  
>  
>  
>  
> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8  callref =
> 0x2E92 
>  
>         Sending Complete 
>  
>         Bearer Capability i = 0x9090A3 
>  
>                 Standard = CCITT 
>  
>                 Transfer Capability = 3.1kHz Audio 
>  
>                 Transfer Mode = Circuit 
>  
>                 Transfer Rate = 64 kbit/s 
>  
>         Channel ID i = 0xA18388 
>  
>                 Preferred, Channel 8 
>  
>         Progress Ind i = 0x8183 - Origination address is non-ISDN  
>  
>         Calling Party Number i = 0xA1, '3095' 
>  
>                 Plan:ISDN, Type:National 
>  
>         Called Party Number i = 0x80, '3940' 
>  
>                 Plan:Unknown, Type:Unknown 
>  
>         Locking Shift to Codeset 6 
>  
>         Codeset 6 IE 0x28  i = 'David Franklin'
>  
> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8  callref =
> 0xAE92 
>  
>         Channel ID i = 0xA98388 
>  
>                 Exclusive, Channel 8
>  
> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8  callref =
> 0xAE92 
>  
>         Progress Ind i = 0x8088 - In-band info or appropriate now
> available 
>  
> Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: RX <- CONNECT pd = 8  callref =
> 0x81C1 
>  
>         Progress Ind i = 0x8282 - Destination address is non-ISDN  
>  
>         Date/Time i = 0x09020A0E2C 
>  
>                 Date (yr-mm-dd)   = 09-02-10 
>  
>                 Time (hr:mnt:sec) = 14:44:164
>  
> Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: TX -> CONNECT_ACK pd = 8  callref
> = 0x01C1
>  
> Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8  callref =
> 0xAE92
>  
> Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8  callref
> = 0x2E92
>  
>  
>  
> Thanks and regards,
>  
> James.
>  
>  
>  
> ________________________________
>  
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>  
>   
>  
>
>
>
> ________________________________
>
>
>
>  
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