[cisco-voip] Avaya - CCM v5 Integration

[Derick Winkworth]

Hmm..

Just to try it... why don't you enable IOS QSIG on the PRI between the
gateway and the Avaya. 

Also, I believe you can configure the Avaya to populate the unknown
number with something.



Wes Sisk wrote:
> try changing cm service parameter "Enable Display IE in Codeset 6".
>
> /Wes
>
>
>
> On Thursday, February 19, 2009 5:40:06 PM, James Jung
> <James.Jung at telecom.co.nz> wrote:
>> Thanks for the comments guys.
>>
>>  
>>
>> Anyone knows about   "   Codeset 6 IE 0x28  i = 'Russel McAuliff'     "
>> ?
>>
>> What does it do?
>>
>> Does MGCP support this?  Because with H323 it worked but with mgcp, it
>> works only if there's calling number present.
>>
>> I saw two types.
>>
>> 1. Both calling number and name is seen on Q931. Then, Cisco IP phone
>> displays only calling name.
>>
>> 2. No calling number is seen and only calling name is seen on Q931.
>> Then, Cisco IP phone displays nothing.
>>
>> I don't know why calling name is not displayed.
>>
>>  
>>
>> ________________________________
>>
>> From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com] 
>> Sent: Thursday, 19 February 2009 16:21
>> To: James Jung; cisco-voip at puck.nether.net
>> Subject: RE: [cisco-voip] Avaya - CCM v5 Integration
>>
>>  
>>
>> I believe you need to use QSIG over MGCP.
>>
>>  
>>
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Jung
>> Sent: Wednesday, February 18, 2009 9:32 PM
>> To: cisco-voip at puck.nether.net
>> Subject: [cisco-voip] Avaya - CCM v5 Integration
>>
>>  
>>
>> Hi, Gurus
>>
>>  
>>
>> I have a customer who use Avaya G3si V7 and CCM v5.1.3.
>>
>> Voice GW is connected to Avaya PBX through PRI-5net. CCM is using MGCP. 
>>
>> (( CCM - Voice GW - Avaya - PSTN ))
>>
>>  
>>
>> The problem is when Avaya phone calls to Cisco IP phones, the calling
>> name is not displayed on the IP phones.
>>
>>  
>>
>> Before this, we used H.323 and at that time, the calling name was
>> displayed on the Cisco IP phones, but after changing to MGCP, nothing is
>> displayed.
>>
>>  
>>
>> I'd really appreciate if anyone can help me on this.
>>
>>  
>>
>>  
>>
>> Below is the Q931 debug messages that shows calls from avaya phone to
>> cisco IP phone.
>>
>>  
>>
>>  
>>
>> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8  callref =
>> 0x2E05 
>>
>>         Sending Complete 
>>
>>         Bearer Capability i = 0x9090A3 
>>
>>                 Standard = CCITT 
>>
>>                 Transfer Capability = 3.1kHz Audio 
>>
>>                 Transfer Mode = Circuit 
>>
>>                 Transfer Rate = 64 kbit/s 
>>
>>         Channel ID i = 0xA18385 
>>
>>                 Preferred, Channel 5 
>>
>>         Progress Ind i = 0x8183 - Origination address is non-ISDN  
>>
>>         Called Party Number i = 0x80, '3940' 
>>
>>                 Plan:Unknown, Type:Unknown 
>>
>>         Locking Shift to Codeset 6 
>>
>>         Codeset 6 IE 0x28  i = 'Russel McAuliff'
>>
>> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8  callref =
>> 0xAE05 
>>
>>         Channel ID i = 0xA98385 
>>
>>                 Exclusive, Channel 5
>>
>> Feb 10 14:42:04: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8  callref =
>> 0xAE05 
>>
>>         Progress Ind i = 0x8088 - In-band info or appropriate now
>> available 
>>
>> Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8  callref =
>> 0xAE05 
>>
>>         Display i = 'Lois Mckay'
>>
>> Feb 10 14:42:07: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8  callref
>> = 0x2E05
>>
>> Feb 10 14:42:19: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  callref
>> = 0x2E05 
>>
>>  
>>
>>  
>>
>>  
>>
>> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8  callref =
>> 0x2E92 
>>
>>         Sending Complete 
>>
>>         Bearer Capability i = 0x9090A3 
>>
>>                 Standard = CCITT 
>>
>>                 Transfer Capability = 3.1kHz Audio 
>>
>>                 Transfer Mode = Circuit 
>>
>>                 Transfer Rate = 64 kbit/s 
>>
>>         Channel ID i = 0xA18388 
>>
>>                 Preferred, Channel 8 
>>
>>         Progress Ind i = 0x8183 - Origination address is non-ISDN  
>>
>>         Calling Party Number i = 0xA1, '3095' 
>>
>>                 Plan:ISDN, Type:National 
>>
>>         Called Party Number i = 0x80, '3940' 
>>
>>                 Plan:Unknown, Type:Unknown 
>>
>>         Locking Shift to Codeset 6 
>>
>>         Codeset 6 IE 0x28  i = 'David Franklin'
>>
>> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8  callref =
>> 0xAE92 
>>
>>         Channel ID i = 0xA98388 
>>
>>                 Exclusive, Channel 8
>>
>> Feb 10 14:44:37: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8  callref =
>> 0xAE92 
>>
>>         Progress Ind i = 0x8088 - In-band info or appropriate now
>> available 
>>
>> Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: RX <- CONNECT pd = 8  callref =
>> 0x81C1 
>>
>>         Progress Ind i = 0x8282 - Destination address is non-ISDN  
>>
>>         Date/Time i = 0x09020A0E2C 
>>
>>                 Date (yr-mm-dd)   = 09-02-10 
>>
>>                 Time (hr:mnt:sec) = 14:44:164
>>
>> Feb 10 14:44:38: ISDN Se0/0/1:15 Q931: TX -> CONNECT_ACK pd = 8  callref
>> = 0x01C1
>>
>> Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: TX -> CONNECT pd = 8  callref =
>> 0xAE92
>>
>> Feb 10 14:44:57: ISDN Se0/0/1:15 Q931: RX <- CONNECT_ACK pd = 8  callref
>> = 0x2E92
>>
>>  
>>
>> Thanks and regards,
>>
>> James.
>>
>>  
>>
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