[cisco-voip] CallManager 7x upgrade and DMA

[Jason Aarons (US)]

SR610786275 seems the SE doesn't know what Primary Extensions are and
doesn't understand the problem from my description below....

 

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Sunday, February 22, 2009 8:38 PM
To: Jason Aarons (US)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CallManager 7x upgrade and DMA

 

I see no changes that should have caused this.  However I do see a few
cases on this for DMA 6.1.2.  Reproducible?  If reproducible get a TAC
case open.

/Wes

On Sunday, February 22, 2009 7:34:26 PM, Jason Aarons (US)
<jason.aarons at us.didata.com> <mailto:jason.aarons at us.didata.com>  wrote:



Anyone noticed that the DMA for 7.0(1) isn't keeping UCCX information
about users. Customer is using DCD.

 

7.  Created all call center agents (resources) in rmcm subsystem.  (This
took longer than expected because it appears that the DMA did not
maintain certain user directory settings from the old UCM4.x....such as
which phone exten. is primary and whcih UCCX extension.  I had to
manually set all of these in UCM7 for all 280 or so agents.
Investigated using the BAT tool, but I saw that was going to waste too
much time and may not have been doable in the end)

 

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