[cisco-voip] [Fwd: CCX7 server keeps rebooting]

[Jason Aarons (US)]

On your UCCX box, go to Control Panel Services (or start run
services.msc), find CRS Node Manager, go to properties and remove the
3rd line reboot with service failure.  Then you should open a TAC case
and look at the logs to find out why the CRS Node Service is stopping.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_cente
r/crs/express_5_0/troubleshooting/crs501st.pdf

page 8-74

CRS server keeps rebooting due to CRS Node Manager failure
Symptom The Cisco CRS server keeps rebooting due to the Cisco CRS Node
Manager service failure.
Error Message A Microsoft Windows message shows a server reboot in 60
seconds due to the service failure.
Possible Cause The problem might result from a variety of reasons, such
as from failures of the CRS Engine, CRS Administration, Datastore, and
Desktop services.
Recommended Action Complete the following steps:
Step 1Go to the Windows Services Control Panel. Under the Recovery tab,
change First/Second/Subsequent failures action toTake No Action.
Step 2Look at the Cisco MCVD log first to identify the failure service;
then go to the log of that service to find the reason.
Step 3After you correct the failure, restore the failure recovery action
back to First failure: Restart




-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tomslin
Samme-Nlar
Sent: Tuesday, February 24, 2009 1:26 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] [Fwd: CCX7 server keeps rebooting]


Find attached a screenshot of the error

I recently installed CCX 7.I noticed this morning that the primary
server keeps rebooting,thought the HA is stable and fine.
I've never seen anything like this before...has anyone met such a
problem and how was it fixed?

Sleen




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