[cisco-voip] [Fwd: CCX7 server keeps rebooting]

Tomslin Samme-Nlar tsammenlar at sevenseastech.com
Tue Feb 24 14:43:40 EST 2009


Thanks a lot Jason. Let me look into it and get back.

Best,


Jason Aarons (US) wrote:
> On your UCCX box, go to Control Panel Services (or start run
> services.msc), find CRS Node Manager, go to properties and remove the
> 3rd line reboot with service failure.  Then you should open a TAC case
> and look at the logs to find out why the CRS Node Service is stopping.
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_cente
> r/crs/express_5_0/troubleshooting/crs501st.pdf
>
> page 8-74
>
> CRS server keeps rebooting due to CRS Node Manager failure
> Symptom The Cisco CRS server keeps rebooting due to the Cisco CRS Node
> Manager service failure.
> Error Message A Microsoft Windows message shows a server reboot in 60
> seconds due to the service failure.
> Possible Cause The problem might result from a variety of reasons, such
> as from failures of the CRS Engine, CRS Administration, Datastore, and
> Desktop services.
> Recommended Action Complete the following steps:
> Step 1Go to the Windows Services Control Panel. Under the Recovery tab,
> change First/Second/Subsequent failures action toTake No Action.
> Step 2Look at the Cisco MCVD log first to identify the failure service;
> then go to the log of that service to find the reason.
> Step 3After you correct the failure, restore the failure recovery action
> back to First failure: Restart
>
>
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tomslin
> Samme-Nlar
> Sent: Tuesday, February 24, 2009 1:26 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] [Fwd: CCX7 server keeps rebooting]
>
>
> Find attached a screenshot of the error
>
> I recently installed CCX 7.I noticed this morning that the primary
> server keeps rebooting,thought the HA is stable and fine.
> I've never seen anything like this before...has anyone met such a
> problem and how was it fixed?
>
> Sleen
>
>
>
>
> -----------------------------------------
> Disclaimer:
>
> This e-mail communication and any attachments may contain
> confidential and privileged information and is for use by the
> designated addressee(s) named above only.  If you are not the
> intended addressee, you are hereby notified that you have received
> this communication in error and that any use or reproduction of
> this email or its contents is strictly prohibited and may be
> unlawful.  If you have received this communication in error, please
> notify us immediately by replying to this message and deleting it
> from your computer. Thank you.
>
>   
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090224/3255c4de/attachment.html>


More information about the cisco-voip mailing list