[cisco-voip] Remove Mirrored Disk Before Upgrading.......disk drives

Lelio Fulgenzi lelio at uoguelph.ca
Wed Feb 25 10:21:24 EST 2009


I'm sure I've seen them on the price list in the past. Not sure about recently though. 

We've RMA'd bad drives to Cisco TAC before. 

----- Original Message ----- 
From: "Ryan Ratliff" <rratliff at cisco.com> 
To: "Steve Miller" <MillerS at dicksteinshapiro.com> 
Cc: "Lelio Fulgenzi" <lelio at uoguelph.ca>, cisco-voip at puck.nether.net 
Sent: Wednesday, February 25, 2009 10:09:26 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Remove Mirrored Disk Before Upgrading.......disk drives 

Does Cisco even sell hard disks for MCS servers? I sure can't RMA one. 

Find the HP equivalent of your server on www.cisco.com/go/swonly and 
it will list all of the components with their HP part numbers. If 
it's a recent model server then it should be easy to find. If it's 
an older one you may have to do some detective work. 

-Ryan 

On Feb 25, 2009, at 9:57 AM, Miller, Steve wrote: 

So if I've got a Cisco-branded HP DL380G4 box, I can't do anything 
for a spare disk other than buy one from Cisco??? 

Steve Miller 
Telecom Engineer 
Dickstein Shapiro LLP 
1825 Eye Street NW | Washington, DC 20006 
Tel (202) 420-3370| Fax (202) 330-5607 
MillerS at dicksteinshapiro.com 



From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, February 25, 2009 9:55 AM 
To: Miller, Steve 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Remove Mirrored Disk Before 
Upgrading.......disk drives 

your IBM/HP rep can help you with that if you have an HP/IBM box. 
otherwise if you have a Cisco badged box you can buy a Cisco spare 
drive (at four times the cost, but it's blue) 

----- Original Message ----- 
From: "Steve Miller" <MillerS at DicksteinShapiro.COM> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Wednesday, February 25, 2009 9:50:39 AM GMT -05:00 US/Canada 
Eastern 
Subject: RE: [cisco-voip] Remove Mirrored Disk Before 
Upgrading.......disk drives 

How do you find out specs about the hard drives in order to make sure 
the RPM (etc) matches the one that you put in there after removing 
the mirrored drive? 

Steve Miller 
Telecom Engineer 
Dickstein Shapiro LLP 
1825 Eye Street NW | Washington, DC 20006 
Tel (202) 420-3370| Fax (202) 330-5607 
MillerS at dicksteinshapiro.com 



From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, February 25, 2009 9:01 AM 
To: Miller, Steve 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Remove Mirrored Disk Before Upgrading from 
Unity 4.2.1 to Unity 7.0(2) ??? 

No one will give you official support, but it's something that many 
people do. Many people suggest against it because of mismatched BIOS 
upgrades, but that's easily fixed with manufacturer utilities. (I 
think). 

My only suggestion is that if you have a spare drive, slap it in 
after you pull the second. Completing an installation with the drive 
arrays complete is a better option. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Steve Miller" <MillerS at DicksteinShapiro.COM> 
To: cisco-voip at puck.nether.net 
Sent: Wednesday, February 25, 2009 8:56:33 AM GMT -05:00 US/Canada 
Eastern 
Subject: [cisco-voip] Remove Mirrored Disk Before Upgrading from 
Unity 4.2.1 to Unity 7.0(2) ??? 

One of my managers would like to remove the second disk before the 
upgrade so that if we have any major issues (total system crash, 
etc), we can just replace the main disk with the mirrored disk that 
we removed and go back to status quo. Is this a good idea? 

Steve Miller 
Telecom Engineer 
Dickstein Shapiro LLP 
1825 Eye Street NW | Washington, DC 20006 
Tel (202) 420-3370| Fax (202) 330-5607 
MillerS at dicksteinshapiro.com 



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