[cisco-voip] Remove Mirrored Disk Before Upgrading.......diskdrives

[Ryan Ratliff]

That's the expected behavior.  All hardware support for MCS servers  
comes from the vendor.   I'd be very surprised if anyone got a hard  
drive for an MCS server shipped from Cisco.

-Ryan

On Feb 25, 2009, at 12:00 PM, Weigand, John V. wrote:

http://www.medicineforthedefense.com/
I had to RMA a hard drive for a 7825 this morning - TAC passed it to HP,
local HP engineer brought me the drive. Granted, they didn't meet our
contracted 4 hour turnaround time for bad hardware, but they did get it
to me.


John V. Weigand
Help Desk Support/Executive Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124




Tel: 440-484-2000
Fax: 440-484-2009
Cell:
email: mailto:jvw at medicineforthedefense.com

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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Wednesday, February 25, 2009 10:09 AM
To: Miller, Steve
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Remove Mirrored Disk Before
Upgrading.......diskdrives

Does Cisco even sell hard disks for MCS servers?  I sure can't RMA one.

Find the HP equivalent of your server on www.cisco.com/go/swonly and
it will list all of the components with their HP part numbers.  If
it's a recent model server then it should be easy to find.  If it's
an older one you may have to do some detective work.

-Ryan

On Feb 25, 2009, at 9:57 AM, Miller, Steve wrote:

So if I've got a Cisco-branded HP DL380G4 box, I can't do anything
for a spare disk other than buy one from Cisco???

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Wednesday, February 25, 2009 9:55 AM
To: Miller, Steve
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Remove Mirrored Disk Before
Upgrading.......disk drives

your IBM/HP rep can help you with that if you have an HP/IBM box.
otherwise if you have a Cisco badged box you can buy a Cisco spare
drive (at four times the cost, but it's blue)

----- Original Message -----
From: "Steve Miller" <MillerS at DicksteinShapiro.COM>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Sent: Wednesday, February 25, 2009 9:50:39 AM GMT -05:00 US/Canada
Eastern
Subject: RE: [cisco-voip] Remove Mirrored Disk Before
Upgrading.......disk drives

How do you find out specs about the hard drives in order to make sure
the RPM (etc) matches the one that you put in there after removing
the mirrored drive?

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Wednesday, February 25, 2009 9:01 AM
To: Miller, Steve
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Remove Mirrored Disk Before Upgrading from
Unity 4.2.1 to Unity 7.0(2) ???

No one will give you official support, but it's something that many
people do. Many people suggest against it because of mismatched BIOS
upgrades, but that's easily fixed with manufacturer utilities. (I
think).

My only suggestion is that if you have a spare drive, slap it in
after you pull the second. Completing an installation with the drive
arrays complete is a better option.


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Steve Miller" <MillerS at DicksteinShapiro.COM>
To: cisco-voip at puck.nether.net
Sent: Wednesday, February 25, 2009 8:56:33 AM GMT -05:00 US/Canada
Eastern
Subject: [cisco-voip] Remove Mirrored Disk Before Upgrading from
Unity 4.2.1 to Unity 7.0(2) ???

One of my managers would like to remove the second disk before the
upgrade so that if we have any major issues (total system crash,
etc), we can just replace the main disk with the mirrored disk that
we removed and go back to status quo.  Is this a good idea?

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com



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