[cisco-voip] CUCME Operator Coverage Question

[Nick Matthews]

Try adding 'no huntstop' to ephone-dn 75

On Wed, Feb 25, 2009 at 11:50 AM, Ben Story <ben.story at gmail.com> wrote:
> We have a CUCME running 7.0 that has been running for almost 3 months now.
> Yesterday the operator called me and reported that when she answers the main
> line and then another call comes in it only rings her phone and not the 3
> other phones that have the external line as a line appearance.  I have
> included the relevant config snippets below. 275 is the main line.  Any help
> on troubleshooting this will be greatly appreciated.  Thanks.
>
> voice-port 0/0/0
>  trunk-group OUT 1
>  translation-profile incoming filter_217
>  input gain 3
>  connection plar 275
>  caller-id enable
> !
> voice-port 0/0/1
>  trunk-group OUT 2
>  translation-profile incoming filter_217
>  input gain 3
>  connection plar 275
>  caller-id enable
> !
> voice-port 0/0/2
>  trunk-group OUT 3
>  translation-profile incoming filter_217
>  input gain 3
>  connection plar 275
>  caller-id enable
>
>
> ephone-dn  1  dual-line
>  number 221
>  name Operator
>  allow watch
>  mwi sip
>  hold-alert 30 shared
> !
> !
> ephone-dn  2  dual-line
>  number 222
>  name Backup1
>  allow watch
>  call-forward busy 600
>  call-forward noan 600 timeout 35
>  huntstop channel
>  mwi sip
>  hold-alert 30 shared
>
> ephone-dn  4  dual-line
>  number 224
>  name Backup 2
>  allow watch
>  call-forward busy 600
>  call-forward noan 600 timeout 35
>  huntstop channel
>  mwi sip
>  hold-alert 30 shared
>
> ephone-dn  75  dual-line
>  number 275
>  name Main Line
>  allow watch
>  call-forward busy 600
>  call-forward noan 600 timeout 16
>  mwi sip
>  hold-alert 30 shared
>
>
> ephone  1
>  device-security-mode none
>  mac-address 0021.5555.20CF
>  ephone-template 1
>  username "****" password ****
>  presence call-list
>  paging-dn 99
>  type 7942
>  button  1:1 2o75,92
> !
> !
> !
> ephone  2
>  device-security-mode none
>  mac-address 0021.5553.CAB9
>  ephone-template 1
>  username "****" password ****
>  paging-dn 99
>  type 7942
>  button  1:2 2o75,92
> !
> !
> !
> ephone  4
>  device-security-mode none
>  mac-address 0022.9005.BDFA
>  ephone-template 1
>  username "****" password ****
>  paging-dn 99
>  type 7942
>  button  1:4 2o75,92
>
>
>
> --
> Ben Story CCSP, CCDA
>
>
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