[cisco-voip] Supervisor sees no agents

Craig Staffin craig at staffin.org
Thu Feb 26 18:07:38 EST 2009


make sure they are a supervisor over the appropriate team and make sure
thats selected on the top left.

After you make changes make sure they log off and log back in

Craig

On Thu, Feb 26, 2009 at 4:52 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> I have setup a new supervisor (CAD) sees there are 3 agents but under
> agents there are not agents.  It doesn't even see the supervisor agent.
> What did I do wrong.  May other supervisors see the agents.
>
> Thanks
>
> Scott
>
> UCCx 5.0.2
>
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>
>
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