[cisco-voip] Supervisor sees no agents

Ed Leatherman ealeatherman at gmail.com
Thu Feb 26 19:18:58 EST 2009


If that doesn't work, check ACL/firewalls. this is where most of my
issues with CAD/CSD seem to originate.

On Thu, Feb 26, 2009 at 6:07 PM, Craig Staffin <craig at staffin.org> wrote:
> make sure they are a supervisor over the appropriate team and make sure
> thats selected on the top left.
>
> After you make changes make sure they log off and log back in
>
> Craig
>
> On Thu, Feb 26, 2009 at 4:52 PM, Scott Voll <svoll.voip at gmail.com> wrote:
>>
>> I have setup a new supervisor (CAD) sees there are 3 agents but under
>> agents there are not agents.  It doesn't even see the supervisor agent.
>> What did I do wrong.  May other supervisors see the agents.
>>
>> Thanks
>>
>> Scott
>>
>> UCCx 5.0.2
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>>
>
>
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>



-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations


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