[cisco-voip] Busy trigger ignored?

Biffle, Gerrad Gerrad.Biffle at greensboro-nc.gov
Thu Feb 26 19:18:42 EST 2009


What would cause calls to ignore the busy trigger?  I'm seeing an issue
where the second call that comes in (with a call already on the line)
does roll to the next line.  The busy trigger is currently set to "1".
The number shows up on two different VG224s (and my IP  Communicator for
testing).  I've grabbed traces for three calls where I was able to
recreate the issue and nothing is jumping out at me.

If I don't find anything tonight - I'll open a TAC case in the morning
when I can get someone on the East Coast.

Thanks for the help.

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