[cisco-voip] Busy trigger ignored?
Wes Sisk
wsisk at cisco.com
Thu Feb 26 19:46:33 EST 2009
If the call is delivered by hunt pilot/huntlist/linegroup then
'intercepts' (cfa,cfb,cfna) on the line are ignored.
On Thursday, February 26, 2009 7:18:42 PM, Biffle, Gerrad
<Gerrad.Biffle at greensboro-nc.gov> wrote:
>
> What would cause calls to ignore the busy trigger? I'm seeing an
> issue where the second call that comes in (with a call already on the
> line) does roll to the next line. The busy trigger is currently set
> to "1". The number shows up on two different VG224s (and my IP
> Communicator for testing). I've grabbed traces for three calls where
> I was able to recreate the issue and nothing is jumping out at me.
>
> If I don't find anything tonight -- I'll open a TAC case in the
> morning when I can get someone on the East Coast.
>
> Thanks for the help.
>
>
>
>
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