[cisco-voip] Busy trigger ignored?

Wes Sisk wsisk at cisco.com
Thu Feb 26 19:46:33 EST 2009

If the call is delivered by hunt pilot/huntlist/linegroup then 
'intercepts' (cfa,cfb,cfna) on the line are ignored.

On Thursday, February 26, 2009 7:18:42 PM, Biffle, Gerrad 
<Gerrad.Biffle at greensboro-nc.gov> wrote:
> What would cause calls to ignore the busy trigger?  I'm seeing an 
> issue where the second call that comes in (with a call already on the 
> line) does roll to the next line.  The busy trigger is currently set 
> to "1".  The number shows up on two different VG224s (and my IP  
> Communicator for testing).  I've grabbed traces for three calls where 
> I was able to recreate the issue and nothing is jumping out at me.
> If I don't find anything tonight -- I'll open a TAC case in the 
> morning when I can get someone on the East Coast.
> Thanks for the help.
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