[cisco-voip] Busy trigger ignored?

Wes Sisk wsisk at cisco.com
Fri Feb 27 09:19:09 EST 2009


In my setup here I have 2 phones,
p1 busy trigger =1
p2 busy trigger=2

call the line once, answer on p1. leave that call active
call the line again, p2 rings

/wes

On Friday, February 27, 2009 6:40:55 AM, Matthew Saskin 
<msaskin at gmail.com> wrote:
> Out of curiosity, in a case like that what takes precedence?
>
> -matt
>
>
> On 2/26/09, Wes Sisk <wsisk at cisco.com> wrote:
>   
>> vg224 - analog or sccp?
>>
>> keep in mind that busy trigger is configured per device. so the IPC and
>> vg224 sharing line could actually have different busy triggers.
>>
>> /wes
>>
>> On Thursday, February 26, 2009 7:50:06 PM, Biffle, Gerrad
>> <Gerrad.Biffle at greensboro-nc.gov> wrote:
>>     
>>> Calls are not delivered by any of those methods -- just a line off the
>>> VG224(s) and my IP Communicator (a plain 'ole multi appearance line).
>>>
>>>
>>>
>>> *From:* Wes Sisk [mailto:wsisk at cisco.com]
>>> *Sent:* Thursday, February 26, 2009 7:47 PM
>>> *To:* Biffle, Gerrad
>>> *Cc:* cisco-voip at puck.nether.net
>>> *Subject:* Re: [cisco-voip] Busy trigger ignored?
>>>
>>>
>>>
>>> If the call is delivered by hunt pilot/huntlist/linegroup then
>>> 'intercepts' (cfa,cfb,cfna) on the line are ignored.
>>>
>>> On Thursday, February 26, 2009 7:18:42 PM, Biffle, Gerrad
>>> <Gerrad.Biffle at greensboro-nc.gov>
>>> <mailto:Gerrad.Biffle at greensboro-nc.gov> wrote:
>>>
>>> What would cause calls to ignore the busy trigger?  I'm seeing an
>>> issue where the second call that comes in (with a call already on the
>>> line) does roll to the next line.  The busy trigger is currently set
>>> to "1".  The number shows up on two different VG224s (and my IP
>>> Communicator for testing).  I've grabbed traces for three calls where
>>> I was able to recreate the issue and nothing is jumping out at me.
>>>
>>> If I don't find anything tonight -- I'll open a TAC case in the
>>> morning when I can get someone on the East Coast.
>>>
>>> Thanks for the help.
>>>
>>>
>>>
>>>
>>>
>>>
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>>>       
>>     



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