[cisco-voip] Busy trigger ignored?

Justin Steinberg jsteinberg at gmail.com
Fri Feb 27 11:19:24 EST 2009


ya, I always say that the busy trigger is "applied locally but evaluated
globally".  If that makes any sense. :)



On Fri, Feb 27, 2009 at 9:19 AM, Wes Sisk <wsisk at cisco.com> wrote:

> In my setup here I have 2 phones,
> p1 busy trigger =1
> p2 busy trigger=2
>
> call the line once, answer on p1. leave that call active
> call the line again, p2 rings
>
> /wes
>
>
> On Friday, February 27, 2009 6:40:55 AM, Matthew Saskin <msaskin at gmail.com>
> wrote:
>
>> Out of curiosity, in a case like that what takes precedence?
>>
>> -matt
>>
>>
>> On 2/26/09, Wes Sisk <wsisk at cisco.com> wrote:
>>
>>
>>> vg224 - analog or sccp?
>>>
>>> keep in mind that busy trigger is configured per device. so the IPC and
>>> vg224 sharing line could actually have different busy triggers.
>>>
>>> /wes
>>>
>>> On Thursday, February 26, 2009 7:50:06 PM, Biffle, Gerrad
>>> <Gerrad.Biffle at greensboro-nc.gov> wrote:
>>>
>>>
>>>> Calls are not delivered by any of those methods -- just a line off the
>>>> VG224(s) and my IP Communicator (a plain 'ole multi appearance line).
>>>>
>>>>
>>>>
>>>> *From:* Wes Sisk [mailto:wsisk at cisco.com]
>>>> *Sent:* Thursday, February 26, 2009 7:47 PM
>>>> *To:* Biffle, Gerrad
>>>> *Cc:* cisco-voip at puck.nether.net
>>>> *Subject:* Re: [cisco-voip] Busy trigger ignored?
>>>>
>>>>
>>>>
>>>> If the call is delivered by hunt pilot/huntlist/linegroup then
>>>> 'intercepts' (cfa,cfb,cfna) on the line are ignored.
>>>>
>>>> On Thursday, February 26, 2009 7:18:42 PM, Biffle, Gerrad
>>>> <Gerrad.Biffle at greensboro-nc.gov>
>>>> <mailto:Gerrad.Biffle at greensboro-nc.gov> wrote:
>>>>
>>>> What would cause calls to ignore the busy trigger?  I'm seeing an
>>>> issue where the second call that comes in (with a call already on the
>>>> line) does roll to the next line.  The busy trigger is currently set
>>>> to "1".  The number shows up on two different VG224s (and my IP
>>>> Communicator for testing).  I've grabbed traces for three calls where
>>>> I was able to recreate the issue and nothing is jumping out at me.
>>>>
>>>> If I don't find anything tonight -- I'll open a TAC case in the
>>>> morning when I can get someone on the East Coast.
>>>>
>>>> Thanks for the help.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> =======================================================
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>>>>
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>>>>
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>>>>
>>>>
>>>>
>>>
>>>
>>
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