[cisco-voip] CDR Record for transferred call question

Lelio Fulgenzi lelio at uoguelph.ca
Fri Feb 27 17:20:57 EST 2009


Can you add a little ascii diagram as to how voicemail is involved? 

Is it like: 

x1234 calls LD# 
x1234 transfer to x5678 
x5678 RNA to VM 
LD# leaves message? 


----- Original Message ----- 
From: "Erick Bergquist" <erickbee at gmail.com> 
To: "Jason Aarons (US)" <jason.aarons at us.didata.com> 
Cc: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "cisco-voip mailinglist" <cisco-voip at puck.nether.net> 
Sent: Friday, February 27, 2009 5:18:19 PM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] CDR Record for transferred call question 

Update on this, the CDR records are made as expected for transfers 
between phones with right call identifers per leg, but if a 
transferred call ends up going to voicemail the identifier for the 
legs doesn't match the other leg of the call. So, isolated it down to 
transfers involving voicemail (unity). Still working with TAC and I 
haven't heard back from that email list Wes posted yet. 
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