[cisco-voip] CDR Record for transferred call question

Erick Bergquist erickbee at gmail.com
Fri Feb 27 17:24:13 EST 2009


Extension 100 call extension 200 then 200 transfers the call to 300
which RNA's to VM.

On Fri, Feb 27, 2009 at 4:20 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> Can you add a little ascii diagram as to how voicemail is involved?
>
> Is it like:
>
> x1234 calls LD#
> x1234 transfer to x5678
> x5678 RNA to VM
> LD# leaves message?
>
>
> ----- Original Message -----
> From: "Erick Bergquist" <erickbee at gmail.com>
> To: "Jason Aarons (US)" <jason.aarons at us.didata.com>
> Cc: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "cisco-voip mailinglist"
> <cisco-voip at puck.nether.net>
> Sent: Friday, February 27, 2009 5:18:19 PM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] CDR Record for transferred call question
>
> Update on this, the CDR records are made as expected for transfers
> between phones with right call identifers per leg, but if a
> transferred call ends up going to voicemail the identifier for the
> legs doesn't match the other leg of  the call. So, isolated it down to
> transfers involving voicemail (unity). Still working with TAC and I
> haven't heard back from that email list Wes posted yet.
>


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