[cisco-voip] CER 2.0(3)

[Eric Pedersen]

CER pulls phone information from CM.  What version of CM do you have?
Does CER have SNMP and AXL connectivity to CM?  Do you have the correct
CM version set in CER?

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erick Amaya
Sent: Tuesday, December 30, 2008 2:42 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CER 2.0(3)

 

After i upgraded from CER 1.3(2) to CER 2.0(3) the new version of CER is
not tracking any of my phones registered with call manager even i run
manual switch port and phone descovery it will not find discover any
phones. I checked the SNMP string on the CER publisher the call manager
publisher and subcribers nodes in the cluster as well as runa debug snmp
packets on a switch that i can ping from the CER plublisher. i notice
that that SNMP is sending packets to the CER server but i'm still not
tracking any phones on CER 2.0(3). if i do switch port details search
for a particular switch i see the switch and port, ip address zone, but
no phone extension or phone ip address  or phone type. this was un
upgrade from 1.3(2) to 2.0(3) tracking was working before the upgrade
but not after. no errors or warning were encounter during the DMA export
or import. any help of suggestiong will be greatly appriciated.
thanks

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