[cisco-voip] RTMT HardwareFailure Alert (solution)

[Scott Voll]

do you get the ILO from HP or Cisco?

and do you have to update each time you update CM?

Scott

On Mon, Jan 12, 2009 at 2:27 PM, Hennigh, Elexis <helexis at okstate.edu>wrote:

>  From Cisco TAC:
>
> "The error that you are seeing is a known bug issue, where the level of the
> iLO firmware is not up to date. The iLO port is a separate port that will
> allow one to maintain remote access connection to the server, even during
> reboots and power offs (as it has its own power/battery pack for it much
> like the RIB card technology used in earlier HP servers). These alarm
> message are non-critical and will not affect CallManager stability and
> performance, so do not be alarmed at them.
>
>
>
> You can check your iLO version by rebooting the server and when prompted
> during POST, press F8 to enter the iLO configuration utility. If you have
> already configured the iLO port for remote access, you may also connect into
> it remotely and in the menu options under "Help" it should report the iLO
> version to you."
>
>
>
> Updating the iLO firmware will resolve the issue.
>
>
>
>
>
> *From:* Scott Voll [mailto:svoll.voip at gmail.com]
> *Sent:* Monday, January 12, 2009 3:18 PM
> *To:* Hennigh, Elexis
> *Cc:* cisco-voip voyp list
> *Subject:* Re: [cisco-voip] RTMT HardwareFailure Alert
>
>
>
> it's related to iLO.
>
>
>
> I have the same issue.  Since it's not critical to daily operation.... I
> haven't worried about it.
>
>
>
> Scott
>
> On Mon, Jan 12, 2009 at 10:40 AM, Hennigh, Elexis <helexis at okstate.edu>
> wrote:
>
> Can someone help identify the severity or cause of the following error…?
>
> (I set up thr RTMT HardwareFailure alert and received the following alert.)
>
>
> ---------------------------------------------------------------------------------
>
> At <date/time> on node <ip of publisher>, the following HardwareFailure
> events generated: hwStringMatch - hpasmxld[4359]: check_ilo2: Failed to get
> BMC Device Id! hwStringMatch - hpasmxld[4359]: The iLO 2 reset /
> synchronization process has FAILED! hwStringMatch - hpasmxld[4359]: CRITICAL
> ERROR: Resetting HP Advanced System Management Stack! hwStringMatch -
> hpasmxld[4359]: The iLO 2 Management Processor is not responding!
> hwStringMatch - hpasmxld[4359]: hwStringMatch - hpasmxld[4359]: CRITICAL
> ERROR: Resetting HP Advanced System Management Stack!
>
>
> ---------------------------------------------------------------------------------
>
>
>
> All seems well with both servers at this time…Not sure where to start
> troubleshooting…
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090112/72be2dbf/attachment.html>