[cisco-voip] 7970 Screen Colors Corruption

[Adam Blomfield]

I was at a customer's site this afternoon and they complained about the
exact same problem. They upgraded from 6.1(1) to 6.1(3) last week and got
the firmware upgrade that went along with that. They have approximately 150
7970 handsets and the vast majority of their users hate the new color scheme
and are demanding that they change it back as the black on white is much
harder to read in their opinion, especially when standing and not down at
eye level with the phone. The customer was so surprised by the color change
they thought it must have been a bug rather than an "enhancement" and called
TAC, who first of all said they knew nothing about what they were talking
about, then suggested that they just roll back the firmware. I personally
didn't mind the new colors - I figure it's probably for high visibility /
accessibility reasons, but apparently most people think it's a step
backwards.

-Adam

On Wed, Jan 14, 2009 at 6:38 PM, Eric Pedersen <eric.pedersen at sait.ca>wrote:

>  I noticed this change when we upgraded the firmware to 8.4(1).  It
> doesn't look very good.  I didn't pursue it because we only have a small
> number of 7970s deployed.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Nikola Stojsin
> *Sent:* January 14, 2009 17:18
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] 7970 Screen Colors Corruption
>
>
>
> Hi guys –
>
>
>
> I have run into an interesting problem  - I have a site (CM4.3, 7970) whose
> phones' display appears to be slightly corrupt. Namely, all 7970s display
> white color where there should be light brown and light blue (phone menu
> backgrounds etc.). That makes the whole screen appear corrupt. Is there a
> way to correct this?
>
>
>
> Thanks in advance!
>
>
>
> Nikola
>
>
>
>
>
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>
>
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