[cisco-voip] Unity UM user problem

Pat Hayes pat-cv at wcyv.com
Fri Jan 16 16:15:26 EST 2009


Sounds like notifier is still caching the user. Restart
AvMsgStoreMonitorSvr and AvNotifierMgr (which will also initiate an
MWI resync).

On Wed, Jan 14, 2009 at 11:19 AM, Scott Voll <svoll.voip at gmail.com> wrote:
> I have Unity 5 UM with exchange 2k7.
>
> I have a user who was deleted (from what it looks like from both AD and
> Unity), but I'm still gettng error message:
>
>
> Event Type: Error
>
> Event Source:     CiscoUnity_Notifier
>
> Event Category:   Run
>
> Event ID:   1034
>
> Date:       2009/01/14
>
> Time:       02:34:07
>
> User:       N/A
>
> Computer:   UNITY4
>
> Description:
>
> Mailbox logon failed for user
> cn=vinnie.brinkley,cn=Recipients,OU=wesdmail,O=wesd.  This can occur if the
> user's message store is unavailable.  When the message store becomes
> available, resync the user from the SA by refreshing the MWI status on the
> user's Messages page.
>
>
>
> I have went through subscriber delete, finding users, etc and can NOT find
> anything related to this user.  How do I fix it so I stop recieving these
> messages?
>
>
>
> Thanks
>
>
>
> Scott
>
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>


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