[cisco-voip] IPCCX 5 on VMWare ESX

[Sean Walberg]

I'm trying to get IPCCX5 running under VMWare ESX. My server guys handed off
a Win2K3 "Standard Edition" VM that isn't part of the domain..

I added a couple of registry keys, per a previous post, to make the OS look
like it was the Cisco Appliance.

I installed from the "Cisco Unified Contact Center Express/IP IVR" CD.
Initially I had problems which I tracked down to AV being on the server,
which I've since removed, wiped out Java and CRS, and reinstalled.

CRS seems to install fine (that is, without errors), I reboot, but can't get
to /appadmin.  IE gives me a "The page cannot be displayed" and FF just
gives me a white screen.

Poking around the MCVD logs I see:

107: Jan 19 14:47:48.765 CST
%MCVD-BOOTSTRAP_MGR-3-EXCEPTION:com.cisco.config.ConfigException:
ClusterProfileInfo::Cannot update profile.ini; nested exception is:
108: Jan 19 14:47:48.765 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:
java.io.FileNotFoundException: C:\PROGRA~1\wfavvid\ClusterData\profile.ini
(Access is denied)
109: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.config.impl.ClusterProfileInfo.updateProfileIni(ClusterProfileInfo.java:544)
110: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.config.impl.ClusterProfileInfo.removeIpAddress(ClusterProfileInfo.java:389)
111: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.bootstrap.impl.BootstrapManagerImpl.initConfig(BootstrapManagerImpl.java:913)
112: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.bootstrap.impl.BootstrapManagerImpl.init(BootstrapManagerImpl.java:418)
113: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.manager.Manager.init(Manager.java:107)
114: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.manager.ManagerBridge.init(ManagerBridge.java:72)
115: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.manager.impl.ManagerManagerImpl.initBootstrapMgr(ManagerManagerImpl.java:2562)
116: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.manager.impl.ManagerManagerImpl.bootstrapInit(ManagerManagerImpl.java:1901)
117: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.manager.impl.ManagerManagerImpl.access$1600(ManagerManagerImpl.java:184)
118: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
com.cisco.manager.impl.ManagerManagerImpl$2.run(ManagerManagerImpl.java:799)
119: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    nested
stack trace is:

I'm not sure what to make of that, the permissions look the same as my
production system and the application was able to copy profile.ini to
profile.bak. Just for kicks I granted full control to everyone but the
problem persists.

Any advice on where to look, or a better installation method?  We have
support on the production systems, but I don't think this is an appropriate
thing to call about.  And I'm getting nervous developing scripts on our
production cluster. :)

Thanks

Sean

-- 
Sean Walberg <sean at ertw.com>    http://ertw.com/
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