[cisco-voip] IPCCX 5 on VMWare ESX

[Scott Voll]

so long as you have enough ports I wouldn't worry about testing scripts on
your production box.  I do it all the time.  Just setup a new trigger / cti
ports / etc and test that way.  then when your ready to move it to
production you just change the production script to the new one.

FWIW

Scott

On Mon, Jan 19, 2009 at 1:21 PM, Sean Walberg <sean at ertw.com> wrote:

> I'm trying to get IPCCX5 running under VMWare ESX. My server guys handed
> off a Win2K3 "Standard Edition" VM that isn't part of the domain..
>
> I added a couple of registry keys, per a previous post, to make the OS look
> like it was the Cisco Appliance.
>
> I installed from the "Cisco Unified Contact Center Express/IP IVR" CD.
> Initially I had problems which I tracked down to AV being on the server,
> which I've since removed, wiped out Java and CRS, and reinstalled.
>
> CRS seems to install fine (that is, without errors), I reboot, but can't
> get to /appadmin.  IE gives me a "The page cannot be displayed" and FF just
> gives me a white screen.
>
> Poking around the MCVD logs I see:
>
> 107: Jan 19 14:47:48.765 CST
> %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:com.cisco.config.ConfigException:
> ClusterProfileInfo::Cannot update profile.ini; nested exception is:
> 108: Jan 19 14:47:48.765 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:
> java.io.FileNotFoundException: C:\PROGRA~1\wfavvid\ClusterData\profile.ini
> (Access is denied)
> 109: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.config.impl.ClusterProfileInfo.updateProfileIni(ClusterProfileInfo.java:544)
> 110: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.config.impl.ClusterProfileInfo.removeIpAddress(ClusterProfileInfo.java:389)
> 111: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.bootstrap.impl.BootstrapManagerImpl.initConfig(BootstrapManagerImpl.java:913)
> 112: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.bootstrap.impl.BootstrapManagerImpl.init(BootstrapManagerImpl.java:418)
> 113: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.manager.Manager.init(Manager.java:107)
> 114: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.manager.ManagerBridge.init(ManagerBridge.java:72)
> 115: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.manager.impl.ManagerManagerImpl.initBootstrapMgr(ManagerManagerImpl.java:2562)
> 116: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.manager.impl.ManagerManagerImpl.bootstrapInit(ManagerManagerImpl.java:1901)
> 117: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.manager.impl.ManagerManagerImpl.access$1600(ManagerManagerImpl.java:184)
> 118: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    at
> com.cisco.manager.impl.ManagerManagerImpl$2.run(ManagerManagerImpl.java:799)
> 119: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:    nested
> stack trace is:
>
> I'm not sure what to make of that, the permissions look the same as my
> production system and the application was able to copy profile.ini to
> profile.bak. Just for kicks I granted full control to everyone but the
> problem persists.
>
> Any advice on where to look, or a better installation method?  We have
> support on the production systems, but I don't think this is an appropriate
> thing to call about.  And I'm getting nervous developing scripts on our
> production cluster. :)
>
> Thanks
>
> Sean
>
> --
> Sean Walberg <sean at ertw.com>    http://ertw.com/
>
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>
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