[cisco-voip] I've seen it all now...

[Matt Slaga (US)]

That's too funny.  I had an electrical teacher (shop class), who would
also say 'You can let the smoke out, but you can't get the smoke back
in'.

 

I had one ticket opened many years ago (i.e. CCM 3.0 days) by the CEO
for a company.  The ticket read 'phone doesn't meet OSHA standards'.  He
apparently got upset when his call was disconnected and threw the phone
against the wall.  It obviously broke into pieces.  Great customer.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Micah Bennett
Sent: Thursday, January 22, 2009 10:59 AM
To: Jason Burns; Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] I've seen it all now...

 

That's funny.  I had a fellow tech guy tell me once, that "the smoke" is
the most basic thing that keeps the servers and systems running.  You
gotta keep the smoke inside the box.

 

"You can fix a lot of stuff, but if you let the smoke get out, it's
broke."

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Burns
Sent: Wednesday, January 21, 2009 4:15 PM
To: Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] I've seen it all now...

 

I've had people tell me their servers were "smoking". There isn't really
much to be done from the technical support standpoint on that one.
Sounds more like a call for the fire department.

On Wed, Jan 21, 2009 at 8:11 AM, Ed Leatherman <ealeatherman at gmail.com>
wrote:

 Incident Description: User has a Cisco 7960 that has "blown up".  When
he walked into his office he smelled smoke and the display was blackened
in one corner.  He works for Facilities. 

Last time I had a bad phone from these guys, they had dropped the
handset, and magically the wires connecting the speaker were sticking
out the side of the handset.

-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations

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