[cisco-voip] EoS / EoL Contact Center Express 5.0

[Lelio Fulgenzi]

I hear ya. And by the way, they've already announced EOL for CUCM v6.0, but not 6.1 


http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/end_of_life_notice_c51-503406.html 

Thank goodness upgrades are much easier now, but they've trampled that benefit with UCSS. 

Separating it out has caused numerous issues for us. Numerous. The fact that you can't buy it mid-stream, you have to buy it when you purchase/upgrade, it's a software part, not a maintenance part, etc. Ugh. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"Bad grammar makes me [sic]" - Tshirt 


----- Original Message ----- 
From: "Scott Voll" <Scott.Voll at wesd.org> 
To: "Cisco VoIPoE List" <cisco-voip at puck.nether.net> 
Sent: Monday, January 26, 2009 4:49:55 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] EoS / EoL Contact Center Express 5.0 

<rant> 

What the ??????? 

UCCx 5.0 EoS Announcement???? 

I just upgraded during the summer. Are they going to EoS CM 6.x tomorrow? 

How the hay do you try to stay current? I can't upgrade that often. Admin will kill me. Are others moving to CM 7 or waiting for 8 if your currently on 6.x? 

</rant> 

Scott 



-----Original Message----- 
From: Cisco Product Alert Tool [mailto:cco-pat-bouncehandler at external.cisco.com] 
Sent: Monday, January 26, 2009 1:42 PM 
To: Voll, Scott 
Subject: End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Express 5.0 

Message Type : End-of-sales/ End-of-life announcement 

Cisco Systems announces the end-of-sale and end-of-life dates for the Cisco Unified Contact Center Express 5.0. The last day to order the affected product is July 27, 2009. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as listed in Table 1 in the EoL announcement. 

For more details, refer to: 
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/end_of_life_notice_c51-513419.html 

This email has been sent to scott.voll at wesd.org. 
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