[cisco-voip] EoS / EoL Contact Center Express 5.0

[Voice Noob]

I understand what you are saying but if you want to continue running it you can. You don’t have to stop, you just don’t get support from Cisco. I know companies that are still running some critical business applications on NT 4.0 and Novell 4.1 .

 

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Monday, January 26, 2009 4:30 PM
To: Voice Noob
Cc: Scott' 'Voll; Cisco VoIPoE List
Subject: Re: [cisco-voip] EoS / EoL Contact Center Express 5.0

 

I know it's like comparing apples to oranges, but it's very difficult to convince mgmt for all these extra dollars for upgrades, when the system is doing exactly what you need now.

I can appreciate EOL'ing a product, with no future feature upgrades, but you should be allowed to run the existing version for more than 3 years. People usually wait 1 or 2 years to let the wrinkles iron out, then jump on. The the EOL is announced.  It's not pretty.

And please don't compare it to running Windows 95 on my PC. I think it's completely different. ;)

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Voice Noob" <voicenoob at gmail.com>
To: "Scott' 'Voll" <Scott.Voll at wesd.org>, "Cisco VoIPoE List" <cisco-voip at puck.nether.net>
Sent: Monday, January 26, 2009 5:06:59 PM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] EoS / EoL Contact Center Express 5.0

You still have 3 years until end of Support. I am moving all of my customers
to CUCM 7.x and UCCX 7.x . 

Last Date of Support:
App. SW
 The last date to receive service and support for the product. After this
date, all support services for the product are unavailable, and the product
becomes obsolete.
 July 26, 2012
 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, January 26, 2009 3:50 PM
To: Cisco VoIPoE List
Subject: [cisco-voip] EoS / EoL Contact Center Express 5.0

<rant>

What the ???????

UCCx 5.0 EoS Announcement????

I just upgraded during the summer.  Are they going to EoS CM 6.x tomorrow?

How the hay do you try to stay current?  I can't upgrade that often.  Admin
will kill me.  Are others moving to CM 7 or waiting for 8 if your currently
on 6.x?

</rant>

Scott



-----Original Message-----
From: Cisco Product Alert Tool
[mailto:cco-pat-bouncehandler at external.cisco.com]
Sent: Monday, January 26, 2009 1:42 PM
To: Voll, Scott
Subject: End-of-Sale and End-of-Life Announcement for the Cisco Unified
Contact Center Express 5.0

Message Type : End-of-sales/ End-of-life announcement

Cisco Systems announces the end-of-sale and end-of-life dates for the Cisco
Unified Contact Center Express 5.0. The last day to order the affected
product is July 27, 2009. Customers with active service contracts will
continue to receive support from the Cisco Technical Assistance Center (TAC)
as listed in Table 1 in the EoL announcement.

For more details, refer to:
http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps1846/en
d_of_life_notice_c51-513419.html

This email has been sent to scott.voll at wesd.org.
You are receiving this notice because you subscribed to the Cisco Product
Alert Tool (PAT) and created the following profile(s):
Cisco alerts

Subscribe/unsubscribe instructions :
If you choose not to receive these notices, or if you would like to make
changes to your notification profile, please go to:
http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en


_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090127/418b747c/attachment.html>